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Cape Town Region: F&B Duty Manager (Iconic Hotel) – Cape Town posted by Phoenix Recruitment

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Job Description

About the Role

The Iconic Hotel, part of an international group based in Cape Town, is seeking a highly skilled and experienced F&B Duty Manager to ensure the smooth operation of our Front of House and Food & Beverage departments. As a key member of our team, you will be responsible for providing exceptional service to our guests, managing day-to-day operations, and driving business growth through revenue management techniques.

Key Responsibilities

  • Scheduling of associates and allocation of duties to maximize associate productivity and minimize payroll costs
  • Developing systems and procedures to achieve higher cost efficiency and guest satisfaction
  • Maintaining the logbook and effective follow-up system, checking daily arrival lists, and monitoring VIP movements
  • Supervising room allocations, smooth check-in & check-out, and special requirements of guests
  • Coordinating with departments to ensure security, hygiene, and aesthetic standards are met
  • Actively promoting F&B restaurants to resident guests and assisting restaurant managers with queries
  • Monitoring daily performance and managing revenue through revenue and yield management techniques
  • Maintaining the Guest History Tracking System and updating guest profiles

Requirements

  • Grade 12
  • Formal hospitality qualification
  • At least 3-4 years’ experience in a similar position at a large, high-end hotel

Qualifications

  • None mentioned

Salary & Benefits

  • Not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Western Cape

The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.

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Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.

Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.

The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.

For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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