Job Description
About the Role
We are seeking an experienced IT Manager to join our team in Cape Town, responsible for managing and operating the daily operations of our resort’s information technology and telecommunications. As a key member of the property leadership, you will contribute advanced knowledge and skill in technology and general hospitality business knowledge to support the property and technology information resources objectives. This is a hands-on position that requires strong technical expertise, problem-solving skills, and effective communication with internal and external stakeholders.
Key Responsibilities
- Analyse information and evaluate results to choose the best solution and solve problems.
- Inspect and ensure the maintenance of IT equipment or the IT environment.
- Ensure computer and network operations are monitored at the property.
- Manage IT activities to ensure the property infrastructure and applications systems are functional at all times.
- Follow brand standards for system make, model, configuration as well as for processes.
- Maintain inventories of hardware, software, software licenses, vendors.
- Maintain user access to systems, including validating approvals of access requests/changes/removals, and timely action to avoid impact on business or risk.
- Provide Internet support and maintenance to both guests and colleagues.
- Set up new laptops/desktops/servers as per standards and ensure it is maintained.
- Use relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Requirements
- Previous experience as an IT professional is required.
- Proven time management & project management skills.
- Good communication and internal/external customer service skills.
- Ability to work autonomously and manage their own workload effectively.
- Fluency in English (both written and verbal).
- Strong technical background, with specific requirements.
Qualifications
- Previous experience working in the hospitality industry is preferred.
- Degree or Diploma/Accreditation in IT or related field from a recognized institute is preferred.
Salary & Benefits
- Competitive salary commensurate with experience.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Western Cape
The IT and computing industry is a thriving sector in Western Cape, with many opportunities available to those interested in pursuing a career in this field. Generally, the job market in this area tends to be competitive, with a high demand for skilled professionals who can meet the technological needs of various industries. Typically, these roles involve working on software development, system administration, and data analysis.
When it comes to salary expectations, it’s difficult to pinpoint exact figures due to varying factors such as experience, company size, and industry sector. However, broad ranges are possible. For example, entry-level positions in IT typically range from R300 000 to R500 000 per annum, while more senior roles can command salaries between R600 000 and R1 million or more, depending on the individual’s qualifications and experience. Experienced professionals can also expect to earn higher salaries, often above R1 million, especially if they are in high-demand positions.
Common skills required for IT roles include proficiency in programming languages such as Java, Python, and C++, as well as experience with software development methodologies like Agile and Scrum. Strong understanding of database management systems, cloud computing platforms, and data analysis tools is also highly valued. Additionally, excellent problem-solving skills, strong communication abilities, and a commitment to ongoing learning and professional development are essential for success in this field.
The IT industry is commonly found in various sectors, including the technology industry, financial services sector, manufacturing sector, and government institutions. These industries often require IT professionals to design, develop, and implement software solutions that meet their specific needs. In addition to traditional roles like software development, there are also opportunities for IT professionals to work in consulting, testing, and support.
For those interested in advancing their careers, opportunities exist for professional growth and development. Many companies offer training programs, mentorship schemes, and networking events to help employees develop new skills and stay up-to-date with industry trends. With experience, individuals can move into leadership positions or start their own IT consulting businesses. Furthermore, certifications like CompTIA A+, Cisco CCNA, and Microsoft MCSA demonstrate a commitment to professional development and can enhance job prospects.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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