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Cape Town Region: Receptionist posted by Helderberg Personnel cc

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Job Description

Purpose of the Role To provide professional front-desk and administrative support, ensuring smooth daily operations while delivering exceptional customer service to clients and visitors. Key Responsibilities Include but Are Not Limited To Professionally welcome and assist visiting clients Answer and direct incoming phone calls in a professional manner Manage front desk operations and general administrative tasks Handle correspondence, emails, and document control Maintain office supplies and ensure overall office organisation Provide administrative support to management and operational teams Manage schedules, bookings, and appointments Perform accurate data entry and maintain record management systems Criteria Customer serviceoriented with a professional and well-presented manner Well-groomed with a professional demeanour Excellent verbal and written communication skills in English and Afrikaans Strong computer literacy (MS Office and booking or dispatch systems) Strong organisational skills with attention to detail Ability to work under pressure in a fast-paced environment Excellent telephone etiquette High level of confidentiality and discretion

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Admin / clerical / secretarial Jobs in Western Cape

In the Western Cape, South Africa, administrative and clerical roles are a common sight across various industries. Typically, these positions are found in offices, where employees provide administrative support to teams, manage day-to-day operations, and maintain accurate records. Generally, this field is considered stable, with demand for skilled administrators continuing to grow.

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When it comes to salary expectations, it’s essential to note that salaries can vary widely depending on factors like experience, company size, and industry sector. A broad range for an entry-level administrative position in the Western Cape would typically be between R300 000 to R500 000 per annum, although this figure may not reflect actual salaries at specific companies. Experienced administrators can expect higher earnings, often falling within a salary bracket of R600 000 to R1 200 000 per annum.

Common skills required for administrative and clerical roles include proficiency in Microsoft Office software, excellent communication and organisational skills, attention to detail, and the ability to maintain confidentiality. Other essential skills often include basic bookkeeping and accounting knowledge, as well as experience with human resources management systems. In some cases, experience with project management tools or language skills (e.g., Afrikaans, English, isiXhosa) may be beneficial for administrative roles in certain industries.

These types of roles can be found across a range of sectors, including financial services, technology, manufacturing, and public administration. The demand for skilled administrators is often driven by the need for efficient operations and effective communication within these sectors.

Career progression opportunities for administrative and clerical staff are varied, with many employees moving into supervisory or management positions over time. Others may choose to specialise in a particular area of administration, such as human resources or financial administration, or pursue further education to transition into related roles like accounting or business studies. With experience and skills development, administrators can advance their careers and take on more senior roles within organisations.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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