Job Description
About the Role
We are seeking a dynamic and passionate Shop Assistant to join our team at Toys R Us & Babies R Us South Africa in Tyger Valley, Cape Town. As a key member of our retail team, you will be responsible for delivering exceptional customer service and driving sales growth. If you have a passion for providing an amazing customer experience and are motivated to succeed, we want to hear from you.
Key Responsibilities
- Providing AWESOME customer service to give customers a WOW experience
- Attending to unique and individual shopping needs of each customer and always putting the Customer first
- Ensuring that customers receive prompt and relevant service on the sales floor and by telephone
- Adhering to all basic customer service standards
- Determining customers’ requirements and advising on product range, price, and warranties
- Demonstrating, explaining, and advising on products to customers
- Selling goods and adding on sales and services
- Ensuring that goods are correctly priced and displayed
- Executing promotions timeously and planning their execution in advance
- Adhering to all merchandising/layouts and housekeeping standards and schedules
- Preparing, implementing, and maintaining advertised sales promotions timeously
- Reporting on fast and slow sellers to the Store Manager
- Participating in stock takes and stock counts
- Minimizing stock loss
- Minimizing expenses in area of responsibility
- Maximizing sales in all areas
- Protecting Company’s assets in area of responsibility
Requirements
- Matric Certificate
- 6 (six) months retail experience
- Own or reliable transport to be able to work shifts
Qualifications
No formal education or certifications are required for this role.
Salary & Benefits
Salary details will be discussed during the interview process.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in Western Cape
In the Western Cape, the retail and wholesale sectors are common employers of individuals with various skill sets. Generally, these roles tend to be driven by consumer demand and seasonal fluctuations, with many businesses operating within established supply chains. Typically, positions in this sector require adaptability to changing market trends and customer needs.
When it comes to salary expectations, broad ranges can provide a general guideline for job seekers. Salary ranges for retail and wholesale professionals in the Western Cape typically vary depending on factors such as experience, company size, and industry sector. Common salary ranges generally fall within R200 000 to R500 000 per annum, although these figures are subject to variation and may not reflect actual salaries. Disclaimers should be made that individual circumstances can significantly impact actual earnings.
Common skills required for retail and wholesale roles in the Western Cape include excellent communication and customer service skills, ability to work under pressure, inventory management expertise, basic accounting knowledge, logistical organisational skills, and sometimes technical computer literacy. Other important qualities often sought after by employers include a strong work ethic, problem-solving abilities, and flexibility.
Industry sectors commonly employing retail and wholesale professionals in the Western Cape include financial services sector, technology industry, manufacturing sector, and e-commerce companies. These roles may involve supply chain management, logistics coordination, sales team leadership, or store operations management.
For those looking to advance their careers in this field, common career progression paths often include promotions to management roles within existing companies, or transitioning into related fields like buying and merchandising. Opportunities for professional development can arise through internal training programs, industry-specific certifications, or further education in related fields.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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