Job Description
About the Role
As a Sales Consultant at Craven Cottage CC, you will be responsible for identifying and engaging with hospitality businesses that align with our systems’ ideal client profile. You will proactively reach out to prospects via calls, emails, and online meetings, guiding them through our systems solutions in a clear and practical way.
Key Responsibilities
- Identify and engage with hospitality businesses that align with the systems’ ideal client profile.
- Proactively reach out to prospects via calls, emails, and online meetings, guiding them through the systems solutions in a clear and practical way.
- Ask the right questions to understand how a property operates across reservations, front office, POS, stock, and reporting.
- Present PMS, POS, and stock solutions in a consultative manner, focusing on real operational value rather than features alone.
- Maintain accurate notes, activities, and pipeline updates in the CRM to ensure a smooth and transparent client journey.
- Build trusted relationships, positioning Semper as a long-term partner rather than just a software provider.
- Achieve agreed sales targets while maintaining a strong focus on client fit and long-term success.
- Work closely with Account Management and implementation teams to ensure a smooth handover and positive client experience from sale to go live.
Requirements
Sales experience, ideally within hospitality, tourism, SaaS, or business systems.
A solid understanding of how hotels operate, or a strong interest in learning operational workflows.
Excellent communication skills, with the ability to explain more complex solutions in simple, relatable language.
A professional, warm, and confident approach when engaging with clients.
Strong organisational skills and the ability to manage multiple opportunities at different stages.
Curiosity, accountability, and a genuine interest in helping clients run better businesses.
Comfort working towards targets and KPIs, while always keeping the client’s long-term success in mind.
Consistently meet or exceed sales targets with the right-fit clients.
Qualifications
None specified.
Salary & Benefits
Salary details not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Tourism/Hospitality Management Jobs in Western Cape
The tourism and hospitality management industry in the Western Cape is a thriving sector, typically driven by the region’s natural beauty, rich history, and diverse cultural heritage. Generally, this field offers a wide range of job opportunities for individuals who are passionate about providing exceptional customer experiences and contributing to the growth of sustainable tourism practices. As with any industry, there are common challenges that face tourism and hospitality management professionals in the Western Cape, including managing seasonal fluctuations in demand, maintaining high standards of quality and service, and staying up-to-date with changing consumer trends.
Typically, salaries for tourism and hospitality management roles in the Western Cape fall within broad ranges. While exact figures can vary greatly depending on factors such as experience, company size, industry sector, and specific job requirements, generally speaking, entry-level positions may command salaries between R30 000 to R50 000 per annum, with more senior roles potentially ranging from R60 000 to R120 000 or more. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.
Common skills required for tourism and hospitality management roles include excellent communication and interpersonal skills, the ability to work effectively under pressure, a strong focus on customer service, and knowledge of hotel operations, marketing principles, and financial management. Many employers also place a high value on individuals with experience in front-of-house or back-of-house roles, as well as those who possess certifications such as hospitality diplomas or degree qualifications. Additionally, the ability to adapt to changing technology trends and data analysis skills are increasingly valuable in this industry.
The tourism and hospitality industry in the Western Cape commonly employs professionals from a variety of sectors, including accommodation providers, tour operators, event management companies, and travel agencies. Financial services sector employees often find roles in destination management companies or tourism boards, while those with experience in technology may be in high demand by online travel agencies or hotel chains. Manufacturing sector employees may also transition into hospitality management roles, particularly if they have experience working in customer-facing positions.
Career progression opportunities for tourism and hospitality management professionals are generally good, with many paths available to advancement and professional development. Common career paths include senior management roles, such as general manager or area manager, as well as specialized roles like conference and events management or destination marketing. With the right skills, experience, and attitude, individuals in this field can look forward to a rewarding and challenging career that offers opportunities for growth and professional fulfillment.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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