Cape Town: Sales Manager, Luxury Five Star Hotel, Cape Town posted by HotelJobs

About the Role

We are seeking an experienced Sales Manager to join our team at a luxury five-star hotel in Cape Town. The successful candidate will be responsible for driving revenue growth, developing and implementing marketing strategies, and leading a high-performing sales team.

Key Responsibilities

• Plan and forecast hotel revenue for rooms, F&B outlets, and from various segments
• Create a work environment that is high in employee morale and provides constant learning & development
• Develop systems and procedures to achieve higher cost efficiency and guest satisfaction
• Recruitment and Performance Appraisal/ Management of the staff in the department
• Develop & Implement the annual plan using the TBEM framework, linking the departments objectives to the units overall strategy
• Assist in developing the overall strategic direction for the relaunch and subsequent growth of the Hotel
• Prepare appropriate forecasting tools and strategies to visualize market scenario and develop long range plans
• Build an accurate and effective database of current and potential guests/accounts
• Maintain accurate and up to date information on competitions performance, sales & marketing strategy etc
• Propose room/F&B pricing strategy in consideration with hotels market positioning, target customer and desired mix
• Develop a comprehensive market mix guideline and ensure sales as per those targets
• Identify key customer needs through formal research, survey, sales calls & meetings
• Implement revenue management techniques and ensure improved RevPAR
• Co-ordinate with the Front Office & F & B Manager regarding daily sales, VIPs, regulars and other guest requirements
• Co-ordinate with the Credits Manager on credit limits and outstanding from various guests/corporate
• Build relationships, network & maintain regular contacts with corporate and individual customers, bookers, media, hoteliers and socialites
• Determine, design and prioritise the relevant sales and marketing supportive activities, to achieve revenue/profit targets for all revenue generating departments
• Control the hotels distribution channels to ensure timely relevant and exciting information reaches its intended audience
• Identify key communities, plan various initiatives and co-ordinate the support activities
• Ensure compliance with Health & Safety directives within the department
• Continuously endeavour to improve the departments efficient operation

Requirements

• Minimum 3 years sales experience in the travel / tourism / hotel industry
• Grade 12 Certificate
• Certificate or Diploma in Sales & Marketing or Hotel Management
• Valid Drivers Licence and vehicle for day to day travel/appointments
• 3 Years experience in a similar position

Qualifications

• None mentioned

Salary & Benefits

• Salary details not specified

Note:

Please note that this job posting is subject to change, and the employer reserves the right to modify or cancel it at any time.