Job Description
About the Role
Time Personnel is seeking a highly skilled Senior Debtors Officer to join their team in Cape Town CBD. As a key member of the accounting and debtors department, you will be responsible for ensuring the accuracy of payments, amounts, and records, while also managing client relations and providing administrative support to various teams.
Key Responsibilities
- Perform the full debtors function, ensuring accuracy of payments, amounts, and records
- Manage client relations by responding to queries and clearly communicating fee structures, planning, and retainer details
- Handle new client enquiries, prepare quotes, engagement letters, and onboard new clients
- Approve fee estimates and monitor deliverables from the production team
- Liaise with clients and third parties to ensure a high level of client satisfaction
- Provide administrative and billing support to the production/accounting/tax teams, including fee document preparation
- Manage general administration including document control, data entry, invoicing, email correspondence, and time tracking follow-ups
- Assist with statutory and regulatory administrative requirements (SARS, CIPC, and related processes)
- Undertake additional reasonable duties as required
Requirements
- Matric or equivalent
- Relevant tertiary qualification advantageous
- Minimum 5 years’ experience in client management or debtors within an accounting, audit, tax, or financial services environment
- Strong working knowledge of MS Word, advanced Excel, Outlook, Sage, and/or Xero; experience with electronic client systems advantageous
- High attention to detail with strong numerical ability and accuracy
- Fast, accurate typing and excellent verbal and written communication skills in English and Afrikaans
- Trustworthy and discreet with confidential information
- Able to perform under pressure and manage urgent tasks effectively
- Professional, well-presented, and a strong team player with a positive attitude
- Able to escalate matters appropriately to management when required
Qualifications
No specific qualifications mentioned.
Salary & Benefits
Salary: R negotiable dependent on experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Office Automation Jobs in Western Cape
In the Western Cape region, office automation positions are in high demand across various industries, typically requiring a blend of technical and administrative skills. Generally, these roles involve automating and streamlining business processes to increase efficiency and productivity.
Typically, salaries for office automation professionals in the Western Cape range from approximately R200 000 to R500 000 per annum, depending on factors such as experience, company size, industry sector, and specific job requirements. However, it’s essential to note that actual salaries can vary significantly due to these varying factors. Additionally, bonuses, benefits, and other perks can also impact the overall remuneration package.
Common skills required for office automation roles include proficiency in software applications such as Microsoft Office, Google Suite, and industry-specific tools; strong analytical and problem-solving abilities; excellent communication and interpersonal skills; attention to detail and organisational skills; and experience with automation technologies such as workflows, macros, and scripts. Other essential skills may include data analysis, reporting, and business acumen.
Office automation professionals are commonly found in various industries, including financial services sector, technology industry, manufacturing sector, and public administration. These roles often require adaptability and flexibility to work in different departments or teams, and to support various stakeholders across the organisation.
Career development opportunities for office automation professionals in the Western Cape are plentiful, with many organisations offering training and development programs to enhance technical skills and business acumen. Typically, career progression paths may include specialist roles such as process analyst, workflow manager, or automation consultant, or more senior positions like team leader or department head. Generally, experience, leadership potential, and a commitment to ongoing learning and professional development are key factors in advancing one’s career in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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