Job Description
Cape Town – Western Cape – South Africa
- Initial assessment, prioritization, triage, escalation and resolution of incidents and requests relating to the Trade Management team.
- Provide clear communication and instruction to users on related issues.
- Escalate to senior management and key stakeholders where necessary.
- Maintain a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a professional attitude.
- Assist management with reporting and audit across the Trade Management team.
- Study for relevant qualification (Finance, IT) where applicable.
- Charles River IMS.
- Exposure to the Trade lifecycle / supporting Front Office users (Trading, Operations, Portfolio Management) for a minimum of 3 years.
- Strong Excel.
- Microsoft Office.
- Good Customer Service.
- SQL skills.
- CRIMS highly desirable or Any other OMS.
- Proven interest in Technology and Finance.
- The ability to build and maintain meaningful relationships.
- A client focused and collaborative approach.
- Ambition, balanced with decency and humanity.
- Ability to analyse, interpret and assimilate information
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Quantify your achievements on your CV using numbers and percentages where possible.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Stellenbosch: Reservations Manager posted by The Vineyard -, Oude Werf – & Stellenbosch Hotels
At Stellenbosch Hotel, every staff member plays a vital role in shaping the exceptional experience we offer to our esteemed…
View JobUmhlanga Rocks: Sous Chef – Umhlanga posted by Restaurant Staff
Sous Chef opportunity available at a reputable modern Restaurant / Bar in Umhlanga. We are looking for individuals who have…
View JobKempton Park: Restaurant Manager – Kempton Park posted by Restaurant Staff
Upmarket Restaurant in Emperors Palace is looking for a manager to join the team. Will consider candidates with 4 or…
View JobSouth Africa: Lodge Management Couple posted by Hospitality and Outdoor Ltd
Hospitality and Outdoor- New Vacancy- Lodge Management Couple 5* Remote Beach Lodge- Wild Coast, Eastern Cape Wonderful opportunity for an…
View JobCape Town Region: Restaurant Manager, Cape Town (3659) posted by Hospitality Placements
Required for 7-star European-style restaurant, V&A Salary is highly negotiable · Only the cream of the crop, top-drawer experience will…
View JobSouth Africa: Direct Travel Designer – Leading Travel Company – Cape Town / Remote (Hybrid) | Sl posted by Kendrick Recruitment
Direct Travel Designer Location: Cape Town / Remote (Hybrid Role) Type of Property: Leading Luxury Travel Company Summary of Key…
View Job
Browse Employers
Job Alerts