Cape Town: Ward Hostess posted by Tower Group

The Main Purpose of the job
The incumbent will be responsible to ensure that all food and beverage areas are fully stocked, and the working environment is clean and tidy. You will be responsible for serving all food and beverages within a timely manner and attend to customer requests in order to ensure they have a great customer experience.

Education and Experience required:
Matric
Working experience in Hospitality Industry
Customer Service experience is an advantage
Minimum of 2 years experience in the same role

Knowledge, Skills and Competencies:
Knowledge of the catering environment
Customer Service Skills
Communication Skills
Computer literate
Takes pride in personal appearance and hygiene
Passionate about delivering a world class service to our clients and customers

Key areas of responsibility:
To provide a friendly and professional service to all customers and clients
You will be responsible for serving all food and beverages within a timely manner and attend to customer requests in order to ensure they have a great customer experience.
To support the Unit Manager in all areas in order to deliver a great customer
To excel in the areas of operational excellence, financial performance and customer / client satisfaction to achieve company and client objectives within all Company policies, procedures and guidelines
Taking responsibility for ensuring that all food and beverage areas are fully stocked, and the working environment is clean and tidy.