Job Description
About the Role
Our client, a dynamic water management company, is seeking a detail-oriented and customer-focused professional to join their team in a dual role combining bookkeeping and customer service oversight. As a Bookkeeper & Customer Services Coordinator, you will be responsible for managing the company’s financial records while also overseeing customer service operations.
Key Responsibilities
- Bookkeeping Duties
- Maintain accurate financial records and ensure all transactions are properly recorded
- Process accounts payable and receivable
- Reconcile bank statements and company accounts
- Prepare monthly financial reports and assist with budgeting processes
- Ensure compliance with financial policies and procedures
- Manage invoicing, collections, and payment tracking
- Utilize QuickBooks for all accounting functions
- Customer Service Oversight
- Oversee daily customer service operations and ensure timely response to client queries
- Maintain and improve customer service standards and processes
- Handle escalated customer issues professionally and efficiently
- Coordinate with operations teams to ensure service delivery meets client expectations
- Maintain customer records and communication logs
- Assist in developing customer retention strategies
Requirements
- Proven experience as a bookkeeper or in a similar financial role
- Mandatory experience using QuickBooks
- Strong understanding of basic accounting principles
- Experience in customer service or customer relations management
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Excellent organizational and time management skills
- Strong communication and interpersonal skills
- High level of accuracy and attention to detail
Qualifications
No formal qualifications mentioned.
Salary & Benefits
Salary details not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Engineering Management Jobs in Gauteng
Engineering management positions are an integral part of various industries in Gauteng, South Africa, typically encompassing a blend of technical expertise and leadership skills. Generally, these roles involve overseeing the development, implementation, and maintenance of engineering projects, often within companies operating in sectors such as technology, manufacturing, or financial services. In this context, job seekers with experience in engineering management can expect to find diverse opportunities that cater to their skill sets.
Typically, salaries for engineering management positions in Gauteng fall within broad ranges, generally starting from around R800 000 to R1.2 million per annum, depending on factors such as the candidate’s level of experience, the company size and industry sector. However, it is essential to note that actual salaries can vary significantly based on these factors, and job seekers should research specific companies and roles to understand more accurate salary expectations.
Common skills for engineering management positions in Gauteng often include strong technical knowledge, particularly in areas like mechanical, electrical, or civil engineering; leadership and project management expertise; excellent communication and interpersonal skills; experience with lean manufacturing principles or other process improvement methodologies; proficiency in design software such as Autodesk or SolidWorks; and a solid understanding of regulatory requirements and industry standards. Additionally, many engineers in these roles also possess experience with business operations, finance, or supply chain management.
Various industries commonly employ engineering managers, including the technology industry, financial services sector, manufacturing sector, and mining industry. Job seekers who have experience working in these sectors often find themselves well-positioned for such roles. In terms of career development, many engineers in this field choose to move into senior leadership positions or assume more strategic roles within their organisations. Others may pursue further education and training to specialise in specific areas like engineering management or supply chain management, while still others might opt for entrepreneurship or start-ups.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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