Menu Close

Centurion: Customer Insight Specialist

Centurion: Customer Insight Specialist

Posted on 2025-07-11 00:00:00

Employer Unspecified
Category Marketing / advertising / PR
Location Tshwane  / Centurion

Job Summary

Minimum requirements: Degree in Consumer Science, marketing, UX Design, Behavioural Science or similar, At least 2 years of experience in customer insight, journey mapping, or UX research. Excellent analytical skills – able to turn messy data into clear stories and action points. Proficiency in AI tools, dashboards, or data visualisation platforms. Outstanding storytelling and communication skills. Ability to work independently, travel and engage in field-based research. Bonus Attributes: Experience in QSR, retail, FMCG, or innovation-led environments. Strong visual reporting, or multimedia storytelling skills (photo, video, infographics). Passion for food, people and behavioural patterns. Key responsibilities: Lead customer journey mapping, identifying friction points and opportunities for delight. Conduct field research via in-store visits, interviews, stealth observations, and digital interactions. Analyse behaviour and preferences including decision-making patterns, taste profiles, and pain points. Run quick-turn research around in-store pilots, packaging changes, and product rollouts. Insight Tools & Data integration: Build structured customer feedback systems (focus groups, QR surveys, digital forms, loyalty data). Use tools like ChatGPT, Qualtrics, Al, and mobile AI apps to automate transcription, tagging, and sentiment analysis. Use computer vision and other AI tools to assess customer engagement with physical store elements. Insight Translation & Innovation Support: Translate customer insights into actionable product briefs and experience strategies. Collaborate closely with marketing, NPD, and Ops to align findings with project needs. Participate in weekly “Insight War Rooms” to pitch ideas and rapid interventions. Generate a monthly Customer Pulse Report to guide cross-functional planning. Market Intelligence & Trend Tracking: Conduct trend analysis and competitive audits to anticipate shifts in consumer behaviour. Lead regional insight gathering in South African and selected African markets. Partner with external research agencies, to build in-house research capability.

View Job  Johannesburg: Outbound Telesales Agent posted by CallForce

Click Go Apply to apply online!


Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Centurion, Tshwane

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions


Centurion: Sales – Need sales person with signage experiance posted by QPS Productions

QPS is seeking a highly motivated and experienced Sales Professional with a strong background in the signage industry. The ideal candidate will have a...


View Job
Sales – Need sales person with signage experiance

Centurion: Partner Account Manager (PAM) posted by Cyber Retaliator Solutions

Key ResponsibilitiesPartner Relationship ManagementBuild and nurture strong, trust-based relationships with partners, understanding their business needs and...


View Job
Partner Account Manager (PAM)

Centurion: Technical Service Manager (JB5335) posted by Kontak Recruitment

Technical Service Manager JB5335Centurion, GautengMarket RelatedDuration PermanentA leading technology and security solutions provider is seeking a dynamic...


View Job
Technical Service Manager (JB5335)

Centurion: Driver posted by Weexert

Looking for a female driver to work in Centurion Samrand. Must have a valid drivers license.


View Job
Driver

Centurion: IP CCTV Technician – Urgently Required posted by ML

An experienced CCTV installer with knowledge of all sorts of security system installation needs. Extensive knowledge of multiple security systems including...


View Job
IP CCTV Technician – Urgently Required

Centurion: Control Room Operators posted by Cora O’Neil Recruitment Agency

Hennopspark, Centurion CONTROL ROOM OPERATORS x6Minimum Requirements-Professional and presentable Afrikaans speaking individuals-Afrikaans and English first...


View Job
Control Room Operators

Centurion: Security Sales Consultant posted by Cora O’Neil Recruitment Agency

Centurion SECURITY SALES CONSULTANTMinimum Requirements-Professional and reliable Afrikaans speaking preferably male-Afrikaans and English first and second...

View Job  Johannesburg West: Digital Field Sales Rep - Immediately posted by Junk Mail Marketplaces

View Job
Security Sales Consultant

Centurion: Commercial Law Attorney posted by Cora O’Neil Recruitment Agency

Irene, Centurion COMMERCIAL LAW ATTORNEY Minimum Requirements-Presentable and professional-Fully bilingual in both Afrikaans English a must Full...


View Job
Commercial Law Attorney

Centurion: Control Room Manager posted by Cora O’Neil Recruitment Agency

Hennopspark, Centurion CONTROL ROOM MANAGERMinimum Requirements-Professional and reliable Afrikaans speaking preferably male-Afrikaans and English first and...


View Job
Control Room Manager

Centurion: Retail Sales Consultant posted by Cora O’Neil Recruitment Agency

Hennopspark, Centurion RETAIL SALES CONSULTANTMinimum Requirements-Young, well presented and friendly Afrikaans speaking individual-Afrikaans and English...


View Job
Retail Sales Consultant

Centurion: Electrician (MIE wiremans license) posted by Birthmark Group (pty) ltd

We are looking for a qualified electrician registered with DOL and must have MIE wiremans license.Send CV and certified qualifications.


View Job
Electrician (MIE wiremans license)

Centurion: Network tower technician posted by Birthmark Group (pty) ltd

Applications are invited for the cell network Infrastructure Technician.PURPOSE OF THE ROLEThe Infrastructure Technician Senior will be responsible for the...


View Job
Network tower technician

Centurion: Domestic Worker Helper posted by Weexert

Looking for Domestic Worker Helper to work at Samrand Centurion for stay in. Drivers license be an advantage and will be incentivized.


View Job
Domestic Worker Helper

Centurion: Field Sales Rep posted by Rekord

Role DescriptionResponsible for generating leads Cold CallingMeeting and exceeding sales targetsExpanding the companys customer baseBuilding and maintaining...


View Job
Field Sales Rep

Centurion: WAREHOUSE MANAGER posted by DYNAMIKO FOOD INGREDIENTS

Oversee daily warehouse operations, ensuring smooth and efficient workflows.Motivate and oversee warehouse staff.Manage stock control, including checking...


View Job
WAREHOUSE MANAGER

Centurion: Kitchen Manager posted by Lucky Bread Company

Seeking an experienced manager to oversee the daily operations of a production facility, ensuring food quality and production quantities are met. Motivates...


View Job
Kitchen Manager

Centurion: Digital Marketing Specialist – Social media posted by Phaedra Aesthetics Recruitment

We are seeking a well experienced Digital marketing specialist with the ability to write content grow a market audience and convert followers into...

View Job  Sandton: Asset Management Consultant (Real Estate) posted by AtripleA recruitment & temps

View Job
Digital Marketing Specialist – Social media

Centurion: Foreman posted by Iluvia Developers

Voormanpos beskikbaar Voormanposisie beskikbaar by Lluvia Developers. Kandidate moet tussen die ouderdomme van 25-45 wees en 2 jaar ondervinding in die...


View Job
Foreman

Centurion: junior access control technician – electronic security posted by RHYCO RISK PROJECTS

Maintain Access control devices Programme access control systems, Install access control devices, Do site visits, prepare access control design for clients.


View Job
junior access control technician – electronic security

Centurion: Petroleum technicians posted by Birthmark Group (pty) ltd

Job Description DetailsPetroleum technician are responsible for ensuring the safe, efficient, and sustainable operation of the companys infrastructure and...


View Job
Petroleum technicians

Centurion: Call Centre Sales Agent – English & Afrikaans posted by InSHoor (PTY) Ltd

Want to Join our Dynamic Award Winning Call Centre Team? We are an insurance broker whose main focus is AVBOB funeral cover. We provide agents with fresh...


View Job
Call Centre Sales Agent – English & Afrikaans

Centurion: New Product Developer

Duties and Responsibilities Contribute to innovation and concept development. Test new ingredients or processes to reduce cost, improve quality, and reduce...


View Job
New Product Developer

Centurion: Senior Forensic Data Administrator

Main Purpose of Position Capturing and updating of crime information on databases and compilation and distribution of advanced crime reports statistics and...


View Job
Senior Forensic Data Administrator

Centurion: Recruitment Intern

Key Responsibilities Assist with screening CVs and scheduling interviews Post and manage job adverts across various platforms Coordinate candidate...


View Job
Recruitment Intern

Centurion: Creditors Clerk – Contract

Our client is seeking a diligent Creditors Clerk to join their dynamic finance team and ensure accurate, timeous processing and the reconciliation of...


View Job
Creditors Clerk – Contract

Share this to someone who needs a job:
Posted in Jobs in Centurion, Jobs in Northern Suburbs, Jobs in Tshwane

More Jobs in Your Area