Job Description
Minimum education (essential):
- National Senior Certificate
Minimum applicable experience (years):
- 10+ years as a Executive Personal Assistant
Required nature of experience:
- Proven experience managing complex executive calendars and scheduling across multiple stakeholders.
- Experience coordinating local and international travel arrangements.
- Exposure to preparing high-level reports, presentations, and board documentation.
- Experience handling confidential and sensitive information with discretion.
- Demonstrated ability to work in a fast-paced, high-pressure environment with shifting priorities.
Skills and Knowledge (essential):
- Advanced proficiency in MS Office (Advanced Excel and Advanced PowerPoint) Excellent verbal and written communication skills
- Strong organisational and time management skills with the ability to prioritise effectively
- High level of attention to detail, accuracy, problem-solving skills and initiative
Other:
- Language proficiency: English (German advantageous)
- Professional interpersonal skills with the ability to engage stakeholders at all levels
- Flexibility and responsiveness, including availability outside standard business hours when required
- Ability to maintain confidentiality and exercise sound judgment
KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES
Executive and Personal Support (50%)
- Manage and coordinate the Executive’s complex calendar, including scheduling meetings, resolving conflicts, and prioritising engagements.
- Screen and manage incoming calls, emails, and correspondence, ensuring timely and appropriate responses.
- Act as the primary point of contact for internal and external stakeholders, handling queries professionally.
- Prepare high-quality presentations, reports, meeting minutes, agendas, and other documentation.
- Maintain and manage the Executive’s contact database.
- Review, research, and consolidate information to support decision-making.
- Anticipate the Executive’s needs and proactively manage tasks to optimise time and efficiency.
- Provide support with personal matters, including events and family-related arrangements where required.
- Remain responsive outside of standard business hours when necessary.
International Travel & Logistics Management (20%)
- Coordinate all travel arrangements for the Executive and, where required, staff, including flights, accommodation, car hire and forex.
- Develop detailed travel itineraries and ensure seamless execution of plans.
- Manage last-minute changes and troubleshoot travel-related issues efficiently.
Office & Administrative Management (20%)
- Manage sensitive and confidential information with the highest level of discretion.
- Maintain and oversee daily schedules, meetings, and key events.
- Draft and prepare professional correspondence, including internal communications, board documentation, and stakeholder engagement.
- Assist in the preparation of executive presentations and reports.
- Coordinate logistics and documentation for meetings, including board and leadership engagements.
- Ensure effective document management and filing systems.
- Support overall office coordination related to the Executive’s activities.
Strategic & Ad Hoc Support (10%)
- Provide support on special projects and strategic initiatives as required.
- Conduct research and compile insights to assist with business decisions.
- Take on additional responsibilities as delegated by the Executive or CEO.
Remuneration Offered
Market related
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Gauteng
In Gauteng, South Africa, the client services and sales support sector is a common field with a steady demand for professionals who can provide exceptional customer service and administrative support to businesses. Typically, this industry is characterized by a mix of freelance and in-house roles, with many opportunities available across various sectors.
Salary ranges for client services and sales support positions in Gauteng are generally broad, depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may start within the range of R400 000 to R600 000 per annum, although this can vary widely. More experienced professionals can expect salaries ranging from R800 000 to R1,200 000 per annum or more. However, it is essential to note that these figures are only general guidelines and may not reflect actual salaries for specific companies or roles.
Common skills required for client services and sales support roles include excellent communication and interpersonal skills, the ability to work independently and as part of a team, proficiency in Microsoft Office applications, strong organisational and time management skills, and often, knowledge of CRM software and other industry-specific tools. Typically, candidates with experience in customer-facing roles or administrative positions tend to be well-suited for these types of jobs.
Many industries commonly employ client services and sales support staff, including financial services sector, technology industry, manufacturing sector, and more. These professionals may provide support to sales teams, manage customer relationships, and assist with administrative tasks such as data entry and record-keeping.
In terms of career development, client services and sales support roles can serve as a stepping stone for those looking to transition into more senior positions or pursue related careers in human resources, marketing, or business development. Typically, professionals who excel in these roles may be considered for promotions or transfer opportunities within their current organisation.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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