Centurion: Snr Retail Manager

Minimum requirements: We are currently seeking to appoint an experienced Senior Retail Manager to lead operations at our hypermarket dealership . The ideal candidate will be responsible for managing a dynamic team of sales staff, driving performance, and ensuring exceptional customer service across all departments. Role Overview: Location: Centurion Staff Size: 238 employees Start Date: Not defined Working hours: Retail operating hours Contract Type: Permanent Key Requirements: Proven experience in retail management, preferably in a hypermarket or large-format store Strong leadership and team development skills Ability to manage sales targets, inventory, and operational efficiency Excellent communication and customer engagement abilities Familiarity with retail systems and reporting tools 🎯 Key Responsibilities Oversee daily operations of the hypermarket dealership, ensuring smooth and efficient functioning Lead, motivate, and manage a team of sales staff to achieve performance targets Implement and monitor sales strategies, promotions, and customer engagement initiatives Manage inventory levels, rotation, and merchandising standards Ensure compliance with health, safety, and regulatory requirements Analyze sales reports and KPIs to identify growth opportunities and operational improvements Handle customer queries and complaints professionally and promptly Collaborate with suppliers, logistics, and finance teams to optimize store performance Conduct regular staff training and performance evaluations 👤 Candidate Requirements Minimum 10 years experience in retail management, preferably in a hypermarket or large-format store Proven leadership and team management skills Strong understanding of retail operations, merchandising, and customer service Excellent communication, interpersonal, and problem-solving abilities Proficiency in retail systems and reporting tools Ability to work under pressure and adapt to a fast-paced environment Matric required; tertiary qualification in Retail Management or Business Administration is an advantage Tech Savvy POS systems, CRM tools, and analytics Communication Skills Keeps staff aligned and customers engaged A strong retail manager doesnt just managethey lead, coach, and elevate Consultant: Angie Botes – Dante Personnel Greenstone