Job Description
About the Role
Kendrick Recruitment is seeking a professional and experienced Duty Manager to join a luxury lodge in Ceres, Western Cape. This live-in role offers the opportunity to oversee daily operations, ensuring exceptional guest experiences and smooth running of the lodge.
Key Responsibilities
- Supervise and coordinate all daily lodge operations, including front-of-house, housekeeping, and guest services
- Lead, train, and motivate staff to maintain high standards of service and professionalism
- Handle guest enquiries, requests, and feedback promptly and professionally
- Ensure compliance with health, safety, and hygiene standards throughout the property
- Assist in managing bookings, reservations, and scheduling to optimise operational efficiency
- Monitor and manage inventory, supplies, and vendor relationships
- Support management in implementing operational policies, procedures, and quality standards
- Resolve operational challenges with a calm and proactive approach, maintaining a high level of guest satisfaction
Requirements
- Proven experience in a supervisory or management role within luxury hospitality
- Strong leadership, organisational, and communication skills
- Ability to work under pressure while maintaining high service standards
- Commercial awareness with experience in cost control and operational management
Qualifications
- Proven experience in a supervisory or management role within luxury hospitality (no formal education required)
Salary & Benefits
- Package Salary: Negotiable, depending on experience
- Live-in position
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Witzenberg
Working in the catering and hospitality industry in Witzenberg, South Africa typically offers a diverse range of opportunities for those passionate about delivering exceptional customer experiences. The industry is often driven by tourism, with many establishments catering to local and international visitors, which can create a dynamic and fast-paced work environment. However, it’s also worth noting that the sector is subject to seasonal fluctuations, with peak periods during school holidays and summer months.
Salary ranges for catering and hospitality positions in Witzenberg are generally commensurate with industry standards, but may vary significantly depending on factors such as experience, company size, and specific role within the organisation. For example, entry-level positions typically fall within a salary range of R15 000 – R25 000 per annum, while more senior roles can command salaries upwards of R60 000 – R100 000 or more, with bonuses and benefits often included in these packages. Disclaimers should be made that actual salaries may differ based on individual circumstances.
Common skills required for catering and hospitality positions include excellent communication and interpersonal skills, the ability to work well under pressure, and a strong attention to detail. Other essential skills include time management, teamwork, and adaptability. In addition, many employers place a high value on relevant industry experience, both in terms of formal education and on-the-job training.
Industry sectors commonly employing catering and hospitality staff include the tourism sector, hotel and resort management, and fine dining establishments. The financial services sector also occasionally requires staff with hospitality experience to cater to clients and colleagues alike. Other sectors such as retail, events management and corporate hospitality may also employ individuals in these roles.
For those looking to advance their careers within this field, opportunities exist for training and development programs, including culinary arts courses and hospitality management qualifications. Many employers also place a strong emphasis on promoting from within, providing opportunities for career advancement and professional growth through lateral moves or promotions.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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