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Durban: Desktop Support Technician

Durban: Desktop Support Technician

Posted on 2025-07-28 00:00:00

Employer Unspecified
Category IT / Computing / Software
Location eThekwini  / Durban

Job Summary

Our client a leader in the automotive components industry is seeking a Desktop Support Technician to join their tema based in Durban MINIMUM REQUIREMENTS FET Certificate: PC Support or FET Certificate: PC Engineering or FET Certificate: IT: Technical Support or NC: IT: Systems Support (PC Engineering) – (Candidate must have at least one of these qualifications with NQF level between 4-6). At least 3 years relevant work experience, in addition as part of the process a practical I.T competency test will be conducted. IT specific requirements: Networking experience, experience in Operating Systems (OS) from Windows 10 to current, experience in M365, Comptia A, Comptia N, experience in Active Directory. Microsoft Certified Desktop Support Technician (MCDST) certification is an advantage. CompTIA Security is an advantage. Basic Knowledge of PLC is an advantage. Ability to work shifts, overtime, and stand-by as and when required. MAIN JOB FUNCTIONS Diagnose and troubleshoot network and desktop (and related IT devices) problems. Perform daily and weekly backups and updates. Create and manage asset register for various IT devices. Installation and configuration of OS, drivers, and applications. Assemble / build PCs and / or replace PC components. Management and setup of VC meeting equipment. End user account setup and configuration. Visualisation of Helpdesk and Network incidents. Support Plant IT requirements. Finance accounting software support. Perform preventive IT maintenance and security activities. Support network and stand-alone printers. Ensure all IT related operations run smoothly. Create reports for IT Department. Ensure compliance with company IT security rules. Perform ad hoc activities as and when required.

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Durban: Desktop Support Technician

Durban: Desktop Support Technician

Posted on 2025-07-28 00:00:00

Employer Unspecified
Category IT / Computing / Software
Location eThekwini  / Durban

Job Summary

Are you a tech-savvy problem-solver with a passion for keeping systems running smoothly? Youll provide frontline technical support, manage IT infrastructure, troubleshoot desktop and network issues, and ensure digital environment runs efficiently and securely. Ready to power up your IT career with a respected global brand? Submit your application today and help our client build a smarter, more connected workplace. Duties: Diagnose and troubleshoot hardware, network, and desktop issues Perform regular system backups and updates Install, configure, and maintain operating systems and applications Assemble PCs and replace components Setup user accounts, video conferencing tools, and manage IT assets Support printer, finance software, and Plant IT systems Conduct preventive IT maintenance and ensure IT security compliance Maintain helpdesk systems and generate reports Job Experience & Skills Required: Qualifications: Matric (Grade 12) FET Certificate in PC Support / PC Engineering / IT: Technical Support / NC: IT: Systems Support (NQF Level 4-6) Solid knowledge of Windows 10 and newer, Microsoft 365, networking fundamentals, Active Directory, and CompTIA A and N. Advantageous certifications include MCDST and CompTIA Security, with basic PLC knowledge seen as a plus. Experience: Minimum 3 years hands-on IT support experience Must pass a practical IT competency test during the recruitment process Skills & Competencies: Analytical and detail-oriented approach Strong communication and collaboration skills Proactive and innovative thinking Commitment to excellence and continuous learning Ability to prioritize, adapt, and remain calm under pressure If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

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