Job Description
About the Role
Our client is seeking a well-groomed and well-spoken Call Centre Agent located in the Durban (Northern Suburbs) area to join their growing team. This candidate must have excellent telephonic etiquette and be target-driven and money-hungry.
Key Responsibilities
- Make outbound calls to customers
- Handle inbound customer inquiries and complaints
- Meet sales targets and achieve commission
- Provide excellent customer service
Requirements
- Reliable transport to and from work
- 1 year sales experience
- 1 year customer service experience
- Previous call centre experience (advantageous)
- Good command of the English language
- Ability to speak different languages (advantageous)
Qualifications
No formal qualifications are required for this role.
Salary & Benefits
Salary: R3500 per month plus commission. If target is achieved, a R1000 grocery voucher will be provided.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in eThekwini
In the eThekwini region, the sales industry is driven by various sectors, including financial services, technology, and manufacturing. Typically, companies in these sectors require sales professionals who can effectively communicate with clients, understand their needs, and provide solutions to drive revenue growth.
Generally, sales positions in eThekwini offer competitive salaries, typically ranging from R500 000 to R1 500 000 per annum, depending on factors such as experience, company size, industry sector, and performance. However, please note that actual salary figures can vary significantly, and these ranges are only a broad guide.
Common skills required for sales roles in eThekwini include strong communication and interpersonal skills, the ability to build relationships with clients, a solid understanding of products or services, negotiation and closing techniques, and technical skills such as CRM software proficiency. Additionally, many successful sales professionals possess a degree or diploma in business studies, marketing, or a related field.
Industries that commonly employ sales roles include financial services sector companies, technology industry players, manufacturing sector businesses, and e-commerce platforms. In these sectors, sales representatives often work with clients to understand their needs, provide solutions, and drive revenue growth.
For those interested in pursuing a career in sales, there are various opportunities for development and progression. Many companies offer training programs and mentorship schemes to help employees develop their skills and advance in their careers. Typically, experienced sales professionals can move into leadership roles or transition into related fields such as account management, business development, or sales management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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