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Durban: Senior Operations Coordinator – Public Utilities Metering

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Job Description

About the Role

The Senior Operations Coordinator – Public Utilities Metering role is a critical position that requires coordination and collaboration across various departments to ensure alignment with operational, functional, and strategic objectives. The successful candidate will work independently while maintaining regular communication with other departments as needed.

Key Responsibilities

  • Alignment of contract SOW and project deliverables pertaining to designated contracts
  • Development, execution, and monitoring of Service Level Agreements for Private and Public Sector clients
  • Customer Contract Management: Ensure deliverables are in place as per applicable Service Level Agreements
  • Coordination of technical projects and improvement initiatives
  • Establishment, implementation, and management of local infrastructure and resources or sub-contractors
  • Coordination of telephonic and on-site support
  • Planning and coordination
  • Continuous communication with clients relating to project deliverables schedules (Daily/Weekly/Monthly)
  • Monitoring of profit and losses relating to execution of contract deliverables to maximize profit and revenue recovery
  • Building relationships with potential customers and identifying potential sales opportunities from existing accounts
  • Assisting in financial management through accurate monthly invoicing, improvement of DSOs, and optimization of operational expenses
  • Monitoring and management of all reports and reporting
  • Coordination of vendor management activities
  • Internal coordination of central support functions (Vending, IT, PM, Finance, Contract, Customer Services Desk, etc.)
  • Ensuring adherence to required health and safety standards for contractors and deployed field staff
  • Administration: Client and contractor engagement minutes and action tracking

Requirements

Relevant tertiary diploma or degree in Engineering, Finance, or IT. Project Management qualification (Preferred). Knowledge of financial and contract management with strong attention to detail.

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Qualifications

Formal education/certifications not specified in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT / Computing / Software Jobs in eThekwini

In the eThekwini metropolitan area, the IT and computing industry is experiencing steady growth, driven by the city’s strong economy and increasing demand for digital solutions. This trend is often reflected in job listings, with a wide range of positions available across various sectors. As a result, individuals with expertise in this field are well-positioned to capitalize on opportunities.

The salary range for IT and computing professionals in eThekwini can vary widely, depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may command salaries ranging from R400 000 to R600 000 per annum, while senior roles can exceed R1 million or more. However, these figures are only a rough guide, and actual salaries can differ significantly depending on individual circumstances.

Common skills for IT and computing professionals include proficiency in programming languages such as Java, Python, or C++, as well as experience with software development methodologies like Agile. Additionally, many roles require strong analytical and problem-solving skills, as well as the ability to communicate technical concepts effectively. Other important skills may include expertise in cloud computing, data analytics, or cybersecurity.

The IT and computing industry is often found in various sectors, including financial services, technology, manufacturing, and healthcare. These industries frequently post job openings for software developers, IT project managers, and other specialized roles. While these opportunities can be found across a range of companies, some well-known multinationals like Google and Microsoft also have a presence in eThekwini.

For those looking to advance their careers, there are many development opportunities available within the industry. Common career progression paths include moving from a junior developer role to a senior software engineer, or transitioning into a leadership position as an IT manager or director. Additionally, certifications like CompTIA A+ or ITIL Foundation can provide valuable skills and enhance employability. By developing these skills and staying up-to-date with industry trends, individuals in the eThekwini IT sector can build successful careers and capitalize on opportunities for growth and advancement.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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