Durbanville: Body Corporate Property Portfolio Managers posted by I Grow Wealth Investments

• Matric.
• NQF 4 in Real Estate.
• Minimum 2 years experience in property portfolio/rentals management.
• Experience with rentals environment.
• Familiarity with PayProp System.
• Strong admin & detail-orientation.
• Excellent communication and telephone etiquette.

Duties and responsibilities include, but not limited to:
Trustee Representation & Governance:

• Serve as an appointed Trustee or Chairperson on multiple Body Corporate and HOA boards.
• Lead governance, decision-making, and strategic direction at board level.
• Ensure all decisions, resolutions, and governance processes comply with STSMA, CSOS Act, and the Prescribed Management Rules.
• Provide expert trustee guidance, ensuring boards operate professionally, transparently, and within mandate.
• Drive long-term growth, stability, and financial sustainability of each scheme.

Managing Agent Oversight (Instruction, Control & Performance Management)

• Act as the primary instruction point to managing agents on behalf of the board.
• Set performance expectations, SLAs, and monthly reporting requirements for all managing agents.
• Review managing agent performance, service levels, arrears, maintenance, budgets, and compliance.
• Address non-performance decisively and escalate for corrective action.
• Lead the appointment, onboarding, and rotation of managing agents were necessary.

Strategic Service Provider &Supplier Management:

• Establish and maintain relationships with preferred managing
• agents, maintenance companies, security providers, legal advisors, insurance brokers, and other professionals.
• Negotiate competitive pricing, value, and service levels across the supplier ecosystem.
• Ensure all selected service providers report through the Portfolio Manager and meet required performance standards.
• Oversee and approve major projects, tenders, and quotations as part of the board mandate.

Financial Strategy, Oversight & Control:

• Review and approve annual budgets, levy strategies, reserve fund planning, and forecasting.
• Monitor monthly financial performance, including arrears control, special levies, and project budgets.
• Hold managing agents accountable for accurate financial reporting, cash flow management, and audit preparation.
• Ensure compliance with STSMA minimum reserve requirements.

Maintenance Strategy &Capital Planning:

• Oversee maintenance priorities, capital projects, and long-term maintenance plans (LTMP).
• Ensure service providers perform as contracted, following board instructions.
• Review RedRabbit / maintenance reporting where applicable through managing agents.
• Approve project scopes, tender processes, contractor appointment, and quality control feedback.

Stakeholder & Owner Relations:

• Represent the board professionally to all owners and stakeholders.
• Ensure communication standards are upheld by managing agents.
• Facilitate owner meetings, AGMs, SGMs, and trustee workshops.
• Ensure complaints, disputes, and queries are handled through correct channels and resolved effectively.

Centre of Excellence & Leadership Development:

• Serve as a senior member of the Body Corporate CoE, contributing to SOPs,
• Trustee governance frameworks, templates, reporting standards, and national best practice.
• Mentor future trustee specialists as the team grows.

If you do not receive feedback within two weeks of submitting your application, please consider your application unsuccessful.