Job Description
What You’ll Do
- Handle all aspects of bookkeeping: debtors, creditors, and general accounting.
- Provide a professional first impression: greet visitors, manage calls, and maintain office etiquette.
- Support sales: prepare quotes, follow up with clients, and assist sales consultants.
- Maintain accurate records: client visits, commissions, orders, and sales documentation.
- Manage customer interactions with care: from inquiries to post-sale follow-ups, ensuring high satisfaction.
- Oversee order processing: placing orders, coordinating installations, and tracking payments.
- Research and identify new sales opportunities while maximizing in-store and territory sales.
- Work independently while supporting your team and contributing to smooth office operations.
What We’re Looking For
- Fully bilingual with excellent written and verbal communication skills.
- Professional, reliable, and punctual with a strong work ethic.
- Strong multi-tasker who works well under pressure and meets deadlines.
- Computer-savvy: Excel, Word, Outlook, and electronic filing systems.
- Positive, hands-on, can-do attitude with attention to detail.
- Experience in flooring, blinds, shutters, or awnings is a plus.
- Valid driver’s license and own vehicle.
- Ability to handle sensitive information confidentially.
Why You’ll Love This Role
- Be the heartbeat of the showroom, ensuring clients feel supported and valued.
- Take ownership of your work and grow your skills in a dynamic, hands-on environment.
- Every day brings a mix of admin, customer service, and sales challenges – no two days are the same!
If you’re a self-starter who thrives in a fast-paced environment and enjoys helping people, this could be the perfect fit.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Tourism/Hospitality Management Jobs in Western Cape
The tourism and hospitality management industry in the Western Cape is a thriving sector, typically driven by the region’s natural beauty, rich history, and diverse cultural heritage. Generally, this field offers a wide range of job opportunities for individuals who are passionate about providing exceptional customer experiences and contributing to the growth of sustainable tourism practices. As with any industry, there are common challenges that face tourism and hospitality management professionals in the Western Cape, including managing seasonal fluctuations in demand, maintaining high standards of quality and service, and staying up-to-date with changing consumer trends.
Typically, salaries for tourism and hospitality management roles in the Western Cape fall within broad ranges. While exact figures can vary greatly depending on factors such as experience, company size, industry sector, and specific job requirements, generally speaking, entry-level positions may command salaries between R30 000 to R50 000 per annum, with more senior roles potentially ranging from R60 000 to R120 000 or more. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.
Common skills required for tourism and hospitality management roles include excellent communication and interpersonal skills, the ability to work effectively under pressure, a strong focus on customer service, and knowledge of hotel operations, marketing principles, and financial management. Many employers also place a high value on individuals with experience in front-of-house or back-of-house roles, as well as those who possess certifications such as hospitality diplomas or degree qualifications. Additionally, the ability to adapt to changing technology trends and data analysis skills are increasingly valuable in this industry.
The tourism and hospitality industry in the Western Cape commonly employs professionals from a variety of sectors, including accommodation providers, tour operators, event management companies, and travel agencies. Financial services sector employees often find roles in destination management companies or tourism boards, while those with experience in technology may be in high demand by online travel agencies or hotel chains. Manufacturing sector employees may also transition into hospitality management roles, particularly if they have experience working in customer-facing positions.
Career progression opportunities for tourism and hospitality management professionals are generally good, with many paths available to advancement and professional development. Common career paths include senior management roles, such as general manager or area manager, as well as specialized roles like conference and events management or destination marketing. With the right skills, experience, and attitude, individuals in this field can look forward to a rewarding and challenging career that offers opportunities for growth and professional fulfillment.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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