East London: BnB Manager

Key Responsibilities: Oversee daily guesthouse operations, ensuring high service standards Supervise, train, schedule, and manage housekeeping and front-of-house staff Handle reservations, bookings, check-ins and check-outs Manage guest queries, complaints, and service recovery professionally Oversee administration, including record keeping, stock control, procurement, and supplier liaison Manage petty cash Monitor operational expenses Coordinate and manage events, group bookings, and special functions hosted at the guesthouse Ensure compliance with health, safety, and hospitality regulations Maintain property standards, overseeing maintenance and upkeep Minimum Requirements: 4–5 years’ management experience in hospitality or a similar environment Proven experience supervising, training, and developing staff Strong communication and interpersonal skills Hands-on leadership approach with strong organisational ability