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East London: Hospitality Professional posted by Profile Personnel

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Job Description

Hospitality Professional required for a renowned establishment based in East London

Key Responsibilities:

  • Deliver outstanding customer service across front-of-house, guest relations, or food and beverage departments

  • Manage guest requests, resolve complaints efficiently, and ensure memorable experiences

  • Uphold high standards of cleanliness, safety, and hospitality protocol

  • Coordinate with various departments to ensure seamless service and guest satisfaction

  • Assist with bookings, check-ins/check-outs, reservations, or event execution, depending on department placement

  • Maintain professional appearance and behavior in line with brand standards

  • Support team leadership with daily operations and staff mentoring where required

  • Stay informed about facility services, promotions, and local attractions to assist guests

Requirements:

  • Grade 12 (essential)

  • Drivers license (essential)
  • Supervisory experience



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