East London: Junior IT Technician

About the Role

We are seeking a Junior IT Technician to join our team in East London, responsible for providing technical support and maintaining our network infrastructure.

Key Responsibilities

• Deliver first- and second-line technical support remotely and on-site
• Install, configure and troubleshoot point-of-sale systems and related IT equipment
• Maintain and support network infrastructure, including LAN, internet connectivity, telecoms, and digital systems
• Monitor and maintain hardware and software across stores and head office
• Support and administer Microsoft-based environments and third-party applications (including accounting and business systems)
• Coordinate and follow up with external service providers on logged support calls
• Conduct routine site visits for maintenance, audits, and preventative checks
• Assist with network installations, cabling, and infrastructure upgrades
• Provide user training and create supporting documentation where required
• Ensure IT workspaces and equipment remain organised and well maintained

Requirements

• Matric (Grade 12) A and N certifications (essential)
• 25 years experience in an IT support or technical role
• Experience working with Microsoft operating systems and Microsoft 365
• Exposure to Active Directory, Microsoft Server, VMware or Hyper-V (advantageous)

Qualifications

• Formal education/certifications not specified

Salary & Benefits

• Salary range: Not specified