Job Description
About the Role
The Services Manager is responsible for managing service contracts, ensuring performance standards are met, and overseeing operational services across all soft and technical services. This role ensures the efficient and effective delivery of services, maintaining high standards of quality and compliance. The Services Contracts Manager will work closely with internal teams such as Facilities Management, Energy and Utilities to ensure all services align with the company’s operational and contractual objectives.
Key Responsibilities
- Ensure service providers meet performance standards as outlined in SLAs.
- Oversee contract compliance and performance adherence to service-level obligations.
- Handle contract renewals, modification and amendments.
- Focus on optimizing service delivery, driving improvements, and ensuring compliance across all contracts.
- Work closely with internal specialised teams, including Energy & Utilities and Procurement, to manage service interactions and ensure efficient coordination with the Facilities Management team.
- Implement strategies to enhance vendor relationships, focusing on continual performance improvement.
Requirements
- Proficiency in facilities management software.
- Strong analytical and problem-solving abilities.
- Knowledge of health and safety regulations.
- Experience in budget management and cost control.
- Customer-focused with a commitment to service excellence.
Qualifications
- Bachelor’s degree or equivalent qualification.
- Relevant experience in facilities management, preferably with a contract management background.
Salary & Benefits
The salary for this role is R [amount] per annum, depending on the successful candidate’s experience.
How to Apply
To apply for this exciting opportunity, please submit your CV and cover letter to [Profile Personnel email address].
About Other Building/Construction/Mining Jobs in Eastern Cape
The construction industry is a significant contributor to the Eastern Cape’s economy, with various sectors such as building, mining, and manufacturing employing thousands of workers across the region. Typically, job seekers in this field can expect to find opportunities in roles such as project management, site supervision, or technical specialties like geology or mechanical engineering. Generally, these positions require a strong foundation in technical skills, combined with excellent communication and problem-solving abilities.
In terms of salary expectations, it’s common for individuals in construction-related fields to earn between R400 000 to R800 000 per annum, although this can vary widely depending on factors such as level of experience, company size, and industry sector. For example, a project manager at a large mining operation may earn significantly more than a site supervisor at a mid-sized building company. Experience, qualifications, and specific industry requirements also impact salary ranges.
Common skills for construction professionals include technical knowledge in areas like geology, mechanical engineering, or electrical engineering; excellent communication and interpersonal skills; the ability to manage multiple tasks and prioritize deadlines; physical stamina and safety awareness; and proficiency in relevant software applications such as CAD or project management tools. Additionally, many construction professionals possess certifications or qualifications from reputable institutions.
The Eastern Cape is home to various industries that commonly employ construction professionals, including the manufacturing sector, mining industry, and infrastructure development projects. Financial services companies may also require specialized skills for projects like mine rehabilitation or environmental remediation. Technology companies are increasingly involved in construction-related projects, such as smart building developments or renewable energy installations.
For those looking to advance their careers, opportunities for professional development exist throughout the industry. Many construction professionals choose to pursue advanced qualifications or certifications, while others move into supervisory or management roles within larger organizations. Networking with peers and seeking mentorship from experienced professionals can also provide valuable insights into career progression paths and industry trends.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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