Job Description
About the Role
Kendrick Recruitment is seeking a dynamic and experienced Assistant Manager for a prestigious luxury game reserve in the renowned Sabi Sands region. This role is ideal for a hands-on hospitality professional with a passion for the African bush, excellent leadership skills, and a keen understanding of guest experience.
Key Responsibilities
- Support the General Manager with daily operations across all lodge departments
- Interact with guests to ensure exceptional service and memorable experiences
- Oversee and manage staff; delegate tasks in a respectful yet authoritative manner
- Assist with guiding and ranging duties if required
- Step in to resolve guest issues or operational challenges as needed
- Maintain a strong presence throughout the property to ensure standards are upheld
- Monitor stock control and basic financial processes within the lodge
- Assist in vehicle and equipment maintenance as needed
- Ensure health, safety, and operational protocols are followed
- Maintain accurate records and assist with administrative tasks
Requirements
- Prior experience in the luxury lodge or safari industry, ideally in a management or supervisory role
- Previous experience as a Field Guide along with up to date qualifications
- Fluent in English with excellent communication skills
- Presentable and professional in appearance and manner
- Confident in guest interaction and handling high-pressure situations
- Strong leadership qualities with the ability to delegate and manage effectively
- Some mechanical and maintenance knowledge is beneficial
- Financial acumen or willingness to learn lodge-related financial processes
- Computer literate and comfortable with basic lodge management systems
- Valid driver’s licence (preferably more than Code 8)
- Willingness to live and work in a remote bush environment
Qualifications
- Formal education/certifications not specified.
Salary & Benefits
Salary: Negotiable DOE
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Mpumalanga
Catering and hospitality positions are a vital part of the South African job market, particularly in provinces like Mpumalanga where tourism is a significant contributor to the local economy. Typically, these roles involve providing excellent customer service, managing food and beverage operations, and maintaining high standards of hygiene and safety. Generally, the demand for skilled catering and hospitality professionals is consistent across various sectors.
The salary range for catering and hospitality positions in Mpumalanga can vary greatly depending on factors such as experience, company size, and industry sector. Commonly, entry-level roles may fall within a salary bracket of R20 000 to R35 000 per annum, while more senior positions can command salaries ranging from R50 000 to R100 000 or more. However, it’s essential to note that these are broad estimates and actual salaries may vary significantly depending on individual circumstances.
Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, attention to detail, ability to multitask, and a strong work ethic. Generally, employers also look for candidates with experience in food preparation, inventory management, and customer service. In some cases, certifications such as food safety or wine appreciation may be beneficial. Industry sectors that commonly employ catering and hospitality professionals include the tourism industry, events management, and corporate hospitality.
In terms of career development, opportunities abound for those willing to invest time and effort into their professional growth. Typically, entry-level positions can serve as a springboard to more senior roles within the same organisation, or to new opportunities in related fields such as event management or hotel administration. With experience and additional training, professionals in this field may also pursue management positions or start their own businesses.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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