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South Africa: Management Couple

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Job Description

About the Role

We are seeking an experienced management couple to join our team at the Madikwe Game Reserve lodge. The ideal candidate will thrive in a remote bush environment, delivering exceptional guest experiences while maintaining high operational standards. As a management couple, you will take full responsibility for the day-to-day management of the lodge, ensuring seamless operations across all departments and strong team leadership.

Key Responsibilities

  • Oversee daily lodge operations, ensuring smooth and efficient service delivery
  • Maintain 5-star standards across all departments, including housekeeping, F&B, guiding, and maintenance
  • Ensure exceptional guest experiences through active hosting and guest engagement
  • Manage guest feedback, resolve concerns, and ensure high levels of satisfaction
  • Welcome and interact with guests throughout their stay
  • Create a warm, engaging, and entertaining environment
  • Deliver personalised and memorable safari experiences
  • Lead, manage, and motivate staff, ensuring a positive and productive team culture
  • Oversee staff scheduling and time management
  • Provide basic HR support, including staff development and discipline where required
  • Ensure strong administrative control and reporting
  • Manage stock control, procurement, and general lodge logistics
  • Maintain accurate records and ensure operational compliance
  • Oversee general lodge and vehicle maintenance
  • Conduct guiding activities in line with qualifications

Requirements

  • Minimum 5 years experience within a 5-star lodge or hospitality environment
  • Proven experience working as a management couple or in senior lodge roles
  • Strong leadership and team management skills
  • Excellent guest relations and hosting ability
  • Ability to work independently and take initiative
  • Creative, solution-driven, and able to think on their feet
  • Strong organisational and time management skills

Qualifications

  • Role 1 (Guide / Maintenance Focus): FGASA Level 1 (Level 2 preferred) with up-to-date qualifications; Trails Guide qualification advantageous; First Aid Level 1
  • Role 2 (Admin / Operations Focus): Strong hosting and guest relations skills; Solid all-rounder knowledge of lodge operations; PAN knowledge essential; Good computer literacy (MS Office)
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Salary & Benefits

Market-related salary, accommodation provided, food allowance, work cycle: 6 weeks on / 2 weeks off, 21 days annual leave, uniform provided, Provident Fund (after 3 months), 13th cheque (dependent on company performance)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in ZA

The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.

When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.

Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.

The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.

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Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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