About the Role

We are seeking an experienced and commercially sharp Area Export Manager to join our team in Elandsfontein. As a key member of our export operations, you will be responsible for building strong customer relationships, securing new business opportunities, and ensuring smooth export operations while protecting profitability and compliance.

Key Responsibilities

• Develop and execute action plans to achieve sales and export targets aligned with the company strategy.
• Identify, pursue, and secure new customers and markets across SSA.
• Monitor customer buying patterns to forecast demand and manage consignment stock effectively.
• Collaborate with Debtors to ensure timely collection of outstanding payments and manage high-risk customers.
• Maintain accurate export documentation, permits, and customer account records.
• Oversee governance, ensuring compliance with company policies, export regulations, and audit requirements.
• Strengthen stakeholder relationships, resolve customer issues within SLA, and ensure high levels of retention and satisfaction.
• Monitor team and service provider performance, setting objectives and addressing performance gaps.
• Contribute to financial management by assisting with budgets, cost-saving initiatives, and reducing operational waste.

Requirements

• Bachelor’s Degree in Sales and Marketing or related field (NQF 7).
• 6–8 years’ Sales & Marketing experience in a manufacturing environment.
• At least 3 years’ exposure to SSA export markets.
• Computer literacy (MS Office Suite, SAP, ERP systems).
• Strong understanding of export compliance, distribution processes, and market dynamics.

Qualifications

• Honours Degree (NQF 8) in Sales and Marketing or related field (advantageous).

About the Role

The Area Export Manager will be responsible for developing and implementing territory action plans aligned with the Export Strategy, driving sales growth, and delivering exceptional customer experiences. The ideal candidate is proactive, analytical, and relentless about execution, with a strong passion for opening new markets, strengthening existing distribution channels, and navigating complex export processes.

Key Responsibilities

• Develop and implement territory action plans aligned with the Export Strategy
• Ensure adherence to all export and distribution policies and procedures
• Conduct bi-weekly SBO meetings with the Export Manager to track new business progress
• Identify and pursue new business opportunities supported by business cases
• Introduce marketing and promotional concepts aligned with the Company Marketing Strategy
• Monitor customer buying patterns monthly to support accurate forecasting
• Plan and manage consignment stock in line with stock movement trends
• Assist customers in managing stock levels and product mix
• Collaborate with the Warehouse team to ensure stock availability and resolve outstanding queries
• Share responsibility for the collection of outstanding debtors with the Debtors Department
• Ensure customers operate within agreed credit terms and assist in resolving queries
• Proactively manage high-risk customers and implement corrective action plans
• Communicate credit terms, statements, and payment expectations to customers
• Ensure export permits remain valid and renewal processes are followed
• Open new customer accounts based on viability
• Support customers through the credit application process
• Provide POS material and deliver claims procedure training
• Maintain accurate customer data and monthly calling cycles
• Compile and update call sheets after every customer visit
• Monitor internal controls and procedures to protect the company’s integrity
• Identify departmental risks and maintain an up-to-date risk register
• Track and implement actions arising from internal and external audits
• Ensure compliance with relevant legislation and policy frameworks
• Build and maintain strong stakeholder and customer relationships
• Represent the Company in customer meetings
• Resolve customer issues promptly and professionally while upholding company values
• Provide guidance on internal stakeholder matters
• Implement and monitor the stakeholder management process
• Monitor the performance of internal and external service providers
• Identify development needs and create action plans to improve performance
• Set performance objectives for support teams
• Ensure adherence to HR policies within the division
• Contribute to annual budget planning
• Ensure efficient and transparent use of financial and other resources
• Monitor expenditure and ensure all spend remains within budget
• Identify and implement cost-saving opportunities

Requirements

• 6 – 8 years’ experience in Sales & Marketing within a manufacturing environment
• Minimum 3 years’ exposure to SSA (Sub-Saharan Africa) Sales
• Computer Literacy (MS Office Suite, SAP, ERP systems, job-specific software)
• Understanding of export processes, stock management, credit processes, and sales planning

Qualifications

• Bachelor’s Degree in Sales & Marketing or related field (NQF 7)
• Bachelor’s Honours Degree in Sales & Marketing or related field (NQF 8) – Advantageous
• Matric

Salary & Benefits

No salary details are mentioned in the original job description. If applicable, this section will be updated with actual numbers and details.

How to Apply

Please submit your detailed CV, proof of Matric and Tertiary qualifications, head & shoulder photo.