Job Description
About the Role
We are seeking an experienced Assistant General Manager to join our Luxury Boutique Hotel in Franschhoek. As a seasoned hospitality leader with a proven track record in 5-star boutique environments, you will provide operational and strategic leadership, ensuring the seamless delivery of world-class service.
Key Responsibilities
- Provide operational and strategic leadership, ensuring world-class service delivery.
- Full oversight of the guest journey, team mentorship, and maintenance of meticulous 5-star standards across all departments.
- Monitor all touchpoints from welcome to departure, implementing continuous improvements to the guest experience.
- Conduct daily inspections of guest rooms, public areas, and facilities to ensure highest levels of cleanliness and aesthetic perfection.
- Effectively implement policies impacting guest safety, security, and personal preferences.
- Maintain oversight of daily arrivals, departures, and special requests, ensuring seamless inter-departmental communication.
- Prepare annual budgets and monitor Management Accounts; audit pre-payment statuses to ensure revenue integrity.
- Drive weekly forecast planning to exceed guest expectations and optimize operational efficiency.
- Liaise daily with the Maintenance Department to ensure urgent items and long-term projects are completed to standard.
- Act as a daily mentor to the team, providing guidance and training necessary for individual and collective excellence.
- Lead the selection and onboarding of service-oriented professionals; conduct performance appraisals and manage the Code of Conduct.
Requirements
- Minimum 5 years of Hotel Management experience within a 5-star luxury property.
- Tertiary qualification in Hospitality or Hotel Management.
- Advanced proficiency in Protel and MS Office.
- Exceptional organizational skills, strategic thinking, and a sound understanding of P&L and forecasting.
Qualifications
No specific qualifications mentioned.
Salary & Benefits
Salary details not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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