Job Description
About the Role
We are seeking a highly polished and professional Chauffeur/Driver to join our team at a 5* Luxury Hotel in Franschhoek. The ideal candidate will be responsible for providing exceptional transportation services to overseas visitors, ensuring their stay is personalised and memorable.
Key Responsibilities
- Transporting guests to their destinations
- Ensuring the vehicle is in good condition and the fuel tank adequately filled
- Helping guests in loading and unloading their baggage
- Offering assistance to guests in finding nearby restaurants, wine farms & local attractions
- Liaising with guests to understand their needs and providing them with appropriate suggestions
- Coordinating with various Villa management & staff to gather or share valuable information on guests
- Opening/closing the door and greeting guests in a polite and courteous manner
- Adjusting seats and AC temperature to suit the guests’ needs
- Using navigation tools to find the fastest route
- Checking traffic updates before starting the journey
- Running errands and collecting parcels on the guests’ behalf
- Abiding by the road safety standards and traffic rules
- Paying toll taxes when commuting via national highways
- Regularly cleaning the car interiors and fixing minor issues
- Booking appointments for timely car servicing and repairs
- Determining transportation fares according to location and the total number of passengers
- Undertaking airport pick-ups and drop-offs when needed
- Suggesting local attractions and sightseeing spots to guests
- Ensuring the car tyres have required air quantity and that the vehicle is in perfect condition at all times
- Checking weather reports for a hassle-free journey
- Ensuring the guests are comfortable throughout the journey
- Arriving at the specified location on time
Requirements
- Post Matric qualification in any discipline but ideally Travel & Tourism
- Holder of a valid SA driver’s license
- Experience working as a Chauffeur within a 5* Hospitality environment
- Exceptional communication and people skills
- Familiarity with GPS tools and Google maps
- Excellent road and traffic knowledge & sense of surroundings
- Friendly & polite personality, displaying a pleasant and welcoming attitude
- Well-groomed, neat and highly presentable, always wearing clean / freshly-ironed clothes
- Willingness to travel for long hours and on public holidays
- Reliable, dedicated & service-oriented individual
Qualifications
None specified.
Salary & Benefits
Not applicable.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Travel / tourism Jobs in Stellenbosch
Stellenbosch, a vibrant university town in the Western Cape, is renowned for its rich history, stunning scenery, and thriving tourism industry. Typically, travel and tourism positions in Stellenbosch offer a unique blend of cultural experiences, outdoor activities, and warm hospitality. Generally speaking, this field offers stable employment opportunities with plenty of room for career growth.
In terms of salary expectations, it’s common to find salaries ranging from R300 000 to R600 000 per annum, depending on factors such as experience, company size, and industry sector. However, please note that these figures are only a rough guide, and actual salaries may vary significantly. For instance, senior roles or positions in larger companies tend to command higher salaries, while smaller businesses or entry-level positions may offer more competitive compensation packages.
Common skills required for travel and tourism positions in Stellenbosch include excellent communication and interpersonal skills, the ability to work effectively in a team environment, and a strong understanding of customer service principles. Typically, employees in this field also possess a valid driver’s license, proficiency in multiple languages (such as Afrikaans, English, or Xhosa), and experience working with international clients or tourists. Additionally, many employers require staff to have basic knowledge of travel operations, hospitality management, and marketing principles.
The tourism industry in Stellenbosch is often linked to various sectors, including financial services, technology industries, manufacturing sector and more. It’s not uncommon for roles in this field to be found within these industries, particularly those that cater to international markets or offer unique experiences such as outdoor adventures or cultural immersion.
Career development opportunities are abundant in the travel and tourism industry, with many employers investing in staff training and development programs. Typically, employees can expect to progress into senior roles or take on specialized responsibilities within their department. With experience, it’s not uncommon for professionals in this field to move into management positions or start their own businesses, leveraging their expertise and network to create successful ventures.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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