Job Description
An established and leading organization is currently seeking an experienced Credit Controller to join their dynamic finance team. This is a fantastic opportunity for a finance professional with a strong collections background and excellent customer relationship skills.
In this role, you’ll play a key part in managing debtor accounts, ensuring timely payments, and minimizing financial risk. You will be responsible for maintaining healthy credit practices while delivering top-tier customer service.
As a Credit Controller, you will be responsible for the following:
- Proactively manage collections through phone and email for all outstanding invoices.
- Maintain a daily KPI of logging a minimum of 32 customer contacts.
- Conduct regular client visits to strengthen relationships and address payment concerns.
- Achieve 100% of the monthly collections target.
- Investigate and resolve queries related to overdue accounts and communicate resolutions to customers.
- Analyze aged debt to identify trends and areas for improvement.
- Prepare and submit reports on high-risk accounts and escalate as necessary to the Credit Manager.
- Accurately process and allocate incoming payments in line with remittance advice.
- Complete journals with supporting documentation and manage administrative duties such as filing and record-keeping.
- Continuously work to reduce bad debts and improve collection efficiency.
Qualifications:
Completed Matric (Grade 12)
Minimum 3 years of experience in a similar credit control role
Credit Management II, BCom in Finance, or a related financial qualification – advantageous
Strong attention to detail and accuracy
Excellent communication and interpersonal skills
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