Menu Close

Gauteng: Digital Chat Consultant posted by Pillango Placements

Advertisement



Job Description

The purpose of the role is to facilitate client migration through digital chat support by resolving issues, providing solutions, and ensuring a seamless transition with professional service.

Duties will involve:

  • Assist clients with migration through digital chat support, providing guidance and resolving inquiries.
  • Build strong client relationships through continuous consultation and high-value interactions.
  • Manage and respond to inquiries via digital chat and messaging platforms.
  • Document client interactions, issues, and resolutions in the CRM system.
  • Troubleshoot and escalate complex issues when necessary for efficient resolution.
  • Collaborate with internal teams to ensure a seamless client experience.
  • Maintain professionalism and meet performance targets, including response time and customer satisfaction.

Qualifications, Requirements and Experience

  • National Senior Certificate (Matric), but relevant tertiary qualification preferred.
  • 1+ years in client service or chat support in the healthcare and/or information technology sectors is a plus but not required.
  • 1+ years building strong and trusted business-level relationships with clients.
  • 1+ years administrative experience
  • 1+ years experience coordinating third parties
  • Proficiency in English, and preferably also in Afrikaans
  • Professional telephone manner
  • Proficiency in Excel/Google Sheets would be an added advantage

Please apply online in the link provided. We do not consider CVs via Whatsapp or email.



GO APPLY NOW

View Job  North West: Chef - Broederstroom posted by Orion Group

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Gauteng, Gauteng


Job Seeker Tip

Before the interview, research the company thoroughly and prepare thoughtful questions to ask.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Johannesburg: Flow Wrapping Machine Operator posted by Hire Resolve

Jobs in Central Johannesburg February 14, 2026
Hire Resolve Other Manufacturing

Hire Resolves Client is seeking a dedicated and detail-oriented Flow Wrapping Machine Operator to join our team in Honeydew, Johannesburg.…

View Job  Pretoria: Microsoft Certified Engineer – Security (Microsoft 365) posted by Overture Rede
View Job

Stellenbosch: Logistics and Asset Manager – Technology industry – Stellenbosch, Western Cape posted by Hire Resolve

Jobs in Cape Winelands February 14, 2026
Hire Resolve Other Management

Hire Resolves client in the Technology industry is urgently seeking the expertise of a Logistics and Asset Manager in Stellenbosch,…

View Job

Gauteng: General Foreman posted by Goldman Tech Resourcing

Jobs in Gauteng February 14, 2026
Construction Goldman Tech Resourcing trades

An established Civil Contractor is looking for an experienced General Foreman to join their team in Gauteng. The ideal candidate…

View Job

Cape Town: Junior Sales Consultant posted by Hire Resolve

Jobs in Cape Peninsula February 14, 2026
Computer Hire Resolve Other IT

Role OverviewWe are seeking a driven Junior Sales Consultant to generate new business, manage client relationships, and sell IT products…

View Job

Cape Town: Sales/Design Consultant posted by Hire Resolve

Jobs in Cape Peninsula February 14, 2026
Hire Resolve Other Manufacturing

Hire Resolve's Client is seeking a detailed oriented and dynamic Sales/Design Consultant to join their team in Cape Town.Requirements:Client Consultation:...

View Job

Cape Town: Senior Product Owner – FinTech posted by Hire Resolve

Jobs in Cape Peninsula February 14, 2026
Hire Resolve Other Management

We're partnering with a well-established South African FinTech organisation to find a seasoned Senior Product Owner with a strong background…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Gauteng, Jobs in South Africa

More Jobs in Your Area