Gauteng: IR Practitioner posted by Phakisa Holdings

Location: Pretoria

Position Overview:
The IR Practitioner is a senior-level industrial relations professional responsible for overseeing all IR Officers and serving as the organisation’s primary representative at the CCMA. This strategic role combines operational oversight with expert-level dispute resolution, ensuring comprehensive industrial relations management while protecting the organisation’s interests in formal proceedings and complex labour matters.

Key Responsibilities

• CCMA Representation and Dispute Resolution
• Team Leadership and Management
• Strategic Industrial Relations Management
• Complex Case Management and Escalation
• Labor Law Expertise and Advisory
• Organisational Development and Culture
• Risk Management and Compliance
• Training and Development Leadership
• External Stakeholder Management
• Workplace Policy Development and Implementation
• Union Relations and Negotiations
• Collective Agreement Management
• Strike and Industrial Action Management
• Research and Analysis

Required Qualifications & Experience

Bachelor’s degree in Industrial Relations, Human Resources, Labour Law, or a related field (preferred). Minimum 5-7 years’ proven experience in Industrial Relations. Strong knowledge of collective bargaining, compliance audits, grievance handling, and disciplinary procedures.

Technical Skills

In-depth understanding of South African labour legislation. Skilled in negotiation, mediation, arbitration, and dispute resolution. Proficient in managing case files, IR systems, and documentation protocols.

Core Competencies

Leadership, strong interpersonal skills, problem-solving abilities, emotional intelligence, and effective time management.

Working Conditions

Full-time position with flexibility for extended hours. Regular travel and exposure to high-pressure situations requiring confidentiality and diplomacy.