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Gauteng: IT Asset Coordinator posted by Empowered People Solutions (Pty) Ltd

Gauteng: IT Asset Coordinator posted by Empowered People Solutions (Pty) Ltd

Company
Empowered People Solutions (Pty) Ltd

Location
Gauteng

Job Type
Insurance Management

Job Description

Duties and Responsibilities:

  • V-Track Management:
    • Monitor daily exceptions not seen devices, unknown assets, missing agents.
    • Ensure devices are correctly assigned to business units, cost centres, and pools.
    • Coordinate with Finance and Leasing partners for asset lifecycle alignment, ensuring timely renewals and replacements.
    • Management of IT Asset Leases.
  • Inventory & Audit Support:
    • Perform regular reconciliations between V-Track, Intune, and Active Directory.
    • Support quarterly/annual internal and external audits.
    • Update asset records with accurate tagging, serial numbers, and location details.
  • Operational Support:
    • Manage SysAid tickets related to asset updates, queries, or exceptions
    • Assist with onboarding/offboarding: ensuring laptops, desktops, and peripherals are properly assigned/returned.
    • Coordinate with IT Procurement & IT Desktop Support on warranty, repair, and replacements. Ensure cost-effective purchasing while meeting organizational needs.
    • Escalate Microsoft Intune non-compliant or inactive devices to the Desktop/Cyber teams.
    • Support patching and version control reporting.
    • Maintain strong relationships with clients and key stakeholders.
  • Reporting and Insights:
    • Produce weekly and monthly dashboards on compliance, missing devices, and V-Track visibility.
    • Generate detailed reports on IT assets using V-Track
    • Provide insights and recommendations based on asset data.
    • Identify root causes for non-compliance and recommend process fixes.
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