Job Description
About the Role
To lead and facilitate IT Technical Support learnership programs, ensuring inclusive delivery for all learners while meeting MICT SETA, QCTO, and quality assurance requirements. As a facilitator, you will assess, support, and guide learners in their technical support journey, promoting skills development and career growth.
Key Responsibilities
- Facilitate IT: Technical Support NQF Level 4 Learnership programs
- Assess learner progress and provide constructive feedback
- Develop and deliver training materials, including presentations and assessments
- Provide one-on-one support to learners, addressing technical issues and concerns
Requirements
- Minimum 23 years of experience in IT Technical Support
- Minimum 12 years of facilitation or training experience
- NQF Level 5 or higher qualification in Information Technology, Technical Support, or related field
- Registered Facilitator with MICT SETA
- Sound understanding of learnership regulations and MICT SETA requirements
Qualifications
- NQF Level 4 qualification in Information Technology, Technical Support, or related field
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How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Training/Courses Jobs in Gauteng
In Gauteng, the training and courses position is a vital role that supports the development of employees within various industries. Typically, this field is in high demand, particularly in sectors such as technology, financial services, and education, where continuous skills training is essential to remain competitive.
The salary range for training and courses positions in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries within this field tend to fall within the R300 000 to R600 000 per annum bracket, although actual figures may be higher or lower, depending on specific circumstances.
Common skills for training and courses positions in Gauteng include strong organisational and communication skills, the ability to design and deliver effective learning programs, experience with adult learning principles, knowledge of industry-specific regulations and standards, proficiency in instructional design software, and a good understanding of business operations. Additionally, many employers place a high value on candidates who have experience working with diverse stakeholder groups and can adapt their training approaches to meet the needs of various audiences.
In Gauteng, training and courses positions are often found within industries such as technology, financial services, manufacturing, and education. In these sectors, roles may involve designing and delivering training programs, managing learning budgets, collaborating with subject matter experts, and evaluating the effectiveness of training initiatives.
Career development opportunities for training and courses professionals in Gauteng can be substantial. Typically, experienced trainers and educators can move into senior leadership positions or take on specialist roles such as instructional designer, learning manager, or learning facilitator. Many employers also offer ongoing professional development opportunities, including coaching, mentoring, and certification programs, to help their employees build new skills and advance their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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