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Gauteng: Key Accounts Manager – Warehouse posted by Stratogo

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Job Description

Key Responsibilities
– Manage inbound queries from existing key account clients relating to:
– Pricing and quotes
– Service availability
– Delivery and operational queries
– Assist with the preparation and tracking of client quotes using rate cards and approved pricing structures
– Maintain accurate and up-to-date customer records and CRM data
– Follow up on outstanding queries, quotes, and service-related matters
– Escalate non-standard requests or complex issues appropriately

Minimum Requirements
– 3–5 years’ experience in a customer service, internal sales support, or account administration role within logistics, freight, warehousing, or distribution
– Proven experience working with:
– Pricing structures, quotes, or rate cards
– Operational or service-related customer queries (not sales campaigns)
– Strong administrative capability with a high level of accuracy and attention to detail
– Ability to manage multiple tasks in a structured and organised manner
– Professional communication skills, particularly in handling client queries calmly and efficiently

Key Competencies
– Detail-oriented with a strong focus on accuracy
– Reliable, consistent, and able to follow through on tasks
– Comfortable working in a fast-paced, operations-driven environment
– Able to work independently while supporting a broader commercial team

Important Note:
This role is focused on existing client service, account support, and operational coordination. If you have not received feedback within 10 days of the closing date, please consider your application unsuccessful.
We are committed to locating the ideal job for you, so we kindly advise against paying for this service. There are no costs associated with securing employment with us.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Retail Wholesale Jobs in Gauteng

The retail wholesale sector is a dynamic field in Gauteng, South Africa, with a strong demand for skilled and motivated professionals. Typically, this industry is characterized by fast-paced and competitive environments, requiring adaptability and strong interpersonal skills. Generally, career advancement opportunities are available for those willing to develop their expertise and take on new challenges.

Salaries for retail wholesale positions can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level roles may fall within the R20 000 – R40 000 per month range, while more senior positions can command salaries of R50 000 – R100 000 per month or more. However, it’s essential to note that actual salaries can differ significantly based on individual circumstances and industry standards.

Common skills required for retail wholesale roles include excellent communication and interpersonal skills, the ability to work well under pressure, strong analytical and problem-solving skills, and attention to detail. Typically, a degree in business management or a related field is preferred, although not always necessary. Proficiency in Microsoft Office Suite software and experience with inventory management systems are also highly valued.

Retail wholesale positions can be found across various industry sectors, including financial services sector, technology industry, manufacturing sector, and more. Commonly, companies in these sectors require staff to manage stock levels, process orders, and maintain customer relationships. Other common roles include logistics and supply chain management, purchasing and procurement, and sales and marketing.

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Career development opportunities abound for those working in retail wholesale. Typically, progression paths may involve taking on leadership or supervisory roles, specializing in a particular area of expertise, or moving into related fields such as project management or consulting. Generally, experience and continuous professional development are essential for advancing in this field.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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View Job  Gauteng: Human Business Partner / Generalist posted by Stratogo

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