Job Description
- Matric.
- 1-2 years of experience within the Broker environment.
- Fully bilingual in Afrikaans and English.
Duties and responsibilities:
- Managing and updating client databases, ensuring accurate and confidential record-keeping.
- Coordinating meeting logistics, including scheduling, agendas, and minute-taking.
- Handling incoming and outgoing correspondence (emails, calls, and courier documents).
- Assisting with document preparation for audits and internal compliance checks.
- Monitoring and following up on policy processing and status updates with insurers/providers.
- Maintaining office filing systems (electronic and physical) in line with regulatory standards.
- Supporting onboarding processes for new clients, including document collection and verification.
- Liaising with product providers and service partners to resolve administrative queries.
- Tracking deadlines for renewals, compliance submissions, and client servicing activities.
- Assisting with reporting requirements, including compiling basic operational or client reports.
- Managing office supplies and coordinating with vendors/service providers.
- Ensuring POPIA compliance when handling sensitive client information.
- Providing general support to management with ad hoc administrative tasks.
Please note that only candidates who meet all the requirements will be contacted for the opportunity.
We look forward to receiving your application!
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Gauteng
In Gauteng, South Africa, the client services and sales support sector is a common field with a steady demand for professionals who can provide exceptional customer service and administrative support to businesses. Typically, this industry is characterized by a mix of freelance and in-house roles, with many opportunities available across various sectors.
Salary ranges for client services and sales support positions in Gauteng are generally broad, depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may start within the range of R400 000 to R600 000 per annum, although this can vary widely. More experienced professionals can expect salaries ranging from R800 000 to R1,200 000 per annum or more. However, it is essential to note that these figures are only general guidelines and may not reflect actual salaries for specific companies or roles.
Common skills required for client services and sales support roles include excellent communication and interpersonal skills, the ability to work independently and as part of a team, proficiency in Microsoft Office applications, strong organisational and time management skills, and often, knowledge of CRM software and other industry-specific tools. Typically, candidates with experience in customer-facing roles or administrative positions tend to be well-suited for these types of jobs.
Many industries commonly employ client services and sales support staff, including financial services sector, technology industry, manufacturing sector, and more. These professionals may provide support to sales teams, manage customer relationships, and assist with administrative tasks such as data entry and record-keeping.
In terms of career development, client services and sales support roles can serve as a stepping stone for those looking to transition into more senior positions or pursue related careers in human resources, marketing, or business development. Typically, professionals who excel in these roles may be considered for promotions or transfer opportunities within their current organisation.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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