Gauteng: KYC Onboarding Specialist – Urgent Hire posted by Indexa South Africa Pty Ltd

POSITION: KYC AND ONBOARDING SPECIALISTWe are looking for a detail-oriented and experienced KYC & Client Onboarding Specialist to ensure a seamless, compliant, and customer-focused onboarding journey. This role combines client-facing engagement with rigorous operational due diligence, playing a critical part in safeguarding our platform from financial crime while delivering an excellent experience for our customers.Key ResponsibilitiesClient OnboardingManage the end-to-end onboarding process for both retail and corporate clients, collaborating closely with Customer Support and Compliance teams.Verify the accuracy and completeness of KYC information and documentation, resolving deficiencies in line with company policies, FIC requirements, and international best practices.Guide clients through the onboarding process, answering queries and facilitating document submission to ensure a smooth experience.Client Due Diligence (CDD & EDD)Conduct thorough CDD and Enhanced Due Diligence (EDD) reviews for higher-risk clients, ensuring timely completion.Perform name screening, adverse media checks, and sanctions monitoring, escalating alerts or positive matches where necessary.Document and record findings with accuracy, ensuring compliance with regulatory standards and internal policies.Support periodic reviews of existing clients to maintain up-to-date KYC profiles.Identify and escalate high-risk clients, unusual patterns, or suspicious documentation.