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Gauteng: Sales Agent Outbound posted by Ntice Sourcing Solutions

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Job Description

Sales Agent: Outbound & Affiliate Who are we? At Miway , our purpose is to enable people to live their way We understand that life is not just about “things” but the meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it’s inspired by humans by you Therefore, we focus on our clients’ needs; finding new ways to simplify their lives and how they do things We give them products, services, and solutions that enable them to live and enjoy life on their own terms – in their own way Agile values and principles are strongly embedded in our culture, and they are at the core of how we make decisions and how we approach adding value within the company Build a successful career with us We ‘ re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development About the role The Outbound Call Centre Agent is responsible for proactively contacting potential Miway customers by converting leads into sales to promote Miway insurance products, conduct policy reviews, convert leads into sales The role supports Miway ‘ s sales, retention, and customer engagement objectives by delivering high quality outbound interactions in line with regulatory and performance standards Predictive dialling may be used when contacting clients to provide customers with essential information regarding Miway products and services The Outbound sales agent will provide quality service to external and internal customers by ensuring accuracy in recording of data Minimum Requirements Qualification Required Matric / Grade 12 / Standard 10 / NQF 4 RE5 Certificate (as per DOFA date) Fully FAIS Accredited (as per DOFA date) Minimum Experience Minimum of 1 year Telesales / sales experience in a Call Centre environment Short-Term insurance experience would be advantageous Knowledge and Skills Undertake Outbound Tele-Sales Service inbound client queries, requests Administration and processing Quality, Compliance and Accreditation Personal Attributes Communicates effectively – Contributing dependently Situational adaptability – Contributing dependently Action orientated – Contributing dependently Persuades – Contributing dependently Core Competencies

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About Sales Jobs in South Africa

In South Africa, the sales profession is a widely sought-after career path, with many individuals seeking to succeed in this field due to its dynamic nature and potential for high earnings. Generally, the job market trends indicate a strong demand for skilled sales professionals across various industries. This demand is often driven by companies’ need to expand their customer bases, increase revenue, and stay competitive in a rapidly changing business environment.

Typically, the salary range for sales positions in South Africa varies widely depending on factors such as experience, company size, industry sector, and individual performance. While broad ranges can be difficult to estimate, it is generally common for junior sales roles to offer salaries within the R200 000 – R400 000 per annum bracket, while senior or executive-level sales positions may command higher salaries of R500 000 – R1 million per annum. However, please note that these figures are approximate and can vary significantly depending on individual circumstances.

Common skills for sales professionals in South Africa typically include excellent communication and interpersonal skills, a strong understanding of product knowledge, negotiation and persuasion abilities, and a proven track record of meeting or exceeding sales targets. Other essential skills often include the ability to work independently, manage time effectively, and maintain a high level of professionalism in all interactions with customers and colleagues.

Sales professionals can be found across various industries, including financial services sector, technology industry, manufacturing sector, and more. Companies in these sectors often require sales teams to be highly adaptable, customer-focused, and results-driven.

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For those looking to advance their careers in sales, there are numerous opportunities for professional development and growth. Typically, senior sales roles involve managing teams of sales professionals, developing new business strategies, and identifying new revenue streams. With experience and dedication, it is possible to move into leadership positions or explore related career paths such as account management, business development, or sales management.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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