Job Description
- Manage appointments on a computerised booking system and keep the diary running on time.
- Update client/patient records accurately after each interaction.
- Invoice and take payment for consultations, treatments and prescribed medication.
- Assist over the counter with basic, non-prescription pet care products.
- Support retail sales and process transactions.
- Receive and count stock; capture deliveries onto the practice system.
- Handle calls and emails promptly.
Requirements:
- Prior experience in a veterinary practice is essential
- Intermediate computer skills
- Fluent in English and Afrikaans
- Strong organisation, time management, and multitasking ability in a busy, client-facing environment.
- An empathetic manner and calm professionalism under pressure.
Working hours: Mon–Fri 10h00 to 17h30 and Alternate Sat mornings 09:00–12:00
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Western Cape
In the Western Cape, the Client Services/Sales Support field is generally characterized by a competitive job market with an emphasis on providing excellent customer service and support to clients. The industry tends to be fast-paced and dynamic, with many opportunities for career growth and development.
Typically, Client Services/Sales Support roles in this region fall within a broad salary range of R250 000 to R500 000 per annum, although this can vary widely depending on factors such as the level of experience, company size, and industry sector. For example, entry-level positions may start at the lower end of this range, while more senior roles may command higher salaries. It is essential to note that these figures are only a general guideline, and actual salaries may differ based on individual circumstances.
Common skills required for Client Services/Sales Support roles in South Africa include excellent communication and interpersonal skills, attention to detail, organisational abilities, and the ability to work well under pressure. Additionally, proficiency in Microsoft Office software, CRM systems, and other industry-standard tools is often expected. Many candidates also possess strong problem-solving and analytical skills, as they need to be able to identify and resolve client issues effectively.
These roles can be found in various industries, including the financial services sector, technology industry, manufacturing sector, and others. In these sectors, Client Services/Sales Support professionals play a critical role in supporting customer-facing teams and ensuring seamless service delivery.
Career development opportunities are plentiful for those in this field, with many options available for advancement or specialisation. Typically, career progression involves taking on increasingly complex projects, gaining leadership experience through departmental roles, or pursuing advanced qualifications such as an MBA or a Postgraduate Diploma in Business Administration. With dedication and hard work, it is possible to establish a successful and fulfilling career in Client Services/Sales Support in the Western Cape region.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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