Grabouw: Customer Supply Chain & Key Account Manager posted by Helderberg Personnel

March 13, 2026 Jobs in Grabouw

Helderberg Personnel

Western Cape

Other Finance/Accounting

Job Description

Key Performance Areas:
Customer Account Management

Manage and grow relationships with existing customers
Act as the primary point of contact for customer queries, orders, and service-related issues
Conduct regular business reviews with key accounts
Identify upselling and cross-selling opportunities within current accounts
Ensure high levels of customer satisfaction and retention

Sales Management

Drive sales targets within the existing customer base
Monitor sales performance against budgets and forecasts
Negotiate pricing, contracts, and supply agreements
Support new product introductions within current accounts

Demand Forecasting & Planning

Develop and maintain accurate sales forecasts based on historical data, promotions, and market trends
Collaborate with production and procurement teams to align demand and supply
Monitor forecast accuracy and adjust forecasts as required
Participate in monthly S&OP (Sales & Operations Planning) meetings

Logistics & Supply Coordination

Coordinate order processing to ensure on-time and in-full delivery
Work closely with warehouse and logistics partners to manage dispatch schedules
Monitor stock levels to prevent shortages or overstock situations
Resolve delivery or supply chain issues proactively
Ensure compliance with customer-specific logistics requirements

Reporting & Administration

Prepare sales reports, forecasts, and performance dashboards
Track KPIs including revenue, margins, forecast accuracy, and service levels
Maintain accurate customer records, pricing structures, and contracts

Requirements

Bachelor’s degree or diploma in Marketing, Business Administration, Food Science, Food Technology or a related field
Proven success in sales and marketing roles within the beverage and FMCG sectors
In-depth knowledge of the juice industry, particularly Not-From-Concentrate (NFC) juice or similar products advantageous
Strong leadership, communication, and negotiation skills
Previous experience in a similar role will be advantageous

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How to Apply

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About Other Finance/Accounting Jobs in Western Cape

In the Western Cape, the finance and accounting profession is a thriving industry with a strong demand for skilled professionals. Typically, the job market trends indicate a steady growth in the need for finance and accounting expertise across various sectors. This is often driven by the increasing importance of financial management, regulatory compliance, and data-driven decision-making in businesses.

When it comes to salaries, it’s common to see broad ranges varying depending on factors like experience, company size, and industry sector. Generally, entry-level positions can expect salaries ranging from R250 000 to R400 000 per annum, while senior roles may command salaries between R600 000 and R1 200 000 or more, depending on the individual’s qualifications and level of expertise.

Common skills required for finance and accounting roles in Western Cape include proficiency in financial software such as QuickBooks, Xero, or SAP; strong analytical and problem-solving skills; excellent communication and interpersonal skills; attention to detail and organisational abilities; knowledge of tax laws and regulations; and experience with budgeting and forecasting tools. Typically, a degree in commerce, accounting, or a related field is also essential.

Industry sectors commonly employing finance and accounting professionals include the financial services sector, technology industry, manufacturing sector, and corporate organisations. These roles often involve providing financial guidance, managing budgets, preparing financial reports, and ensuring compliance with regulatory requirements.

For those looking to advance their careers in finance and accounting, career development opportunities abound. Typically, experienced professionals can move into senior management positions or pursue specialisations like forensic accounting, audit, or financial planning. Others may choose to transition into related fields like business consulting, investment banking, or entrepreneurial ventures. With continuous learning and professional development, finance and accounting professionals in Western Cape can enjoy a rewarding and challenging career with opportunities for growth and advancement.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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