Hluhluwe: Camp Manager posted by Kendrick Recruitment

Camp Manager | Luxury Safari Lodge | Hluhluwe, KwaZulu-Natal

Kendrick Recruitment is currently seeking a passionate and guest-focused Camp Manager for a luxury safari lodge based in Hluhluwe, KwaZulu-Natal. This is an exciting opportunity for a hospitality professional who enjoys working closely with guests, leading a team, and delivering exceptional lodge experiences in a beautiful wilderness setting.

Salary: Negotiable DOE
Position: Live-in

Key Responsibilities

Prepare personalised welcome and departure notes for guests
Check guests in during the day and manage dietary requirements, children and special requests
Implement and maintain the lodges standard operating procedures
Host guests throughout the day and assist with any requests following game drives
Ensure all guest-facing areas and services consistently meet the lodges high standards
Check and oversee breakfast, lunch and dinner service set-ups
Ensure the main lodge area is always tidy, well-presented and styled according to lodge standards
Host guests during mealtimes and ensure smooth coordination between kitchen and service teams
Work closely with waiters and departmental heads to maintain high service levels
Assist in other departments when required to ensure seamless lodge operations
Host and coordinate childrens activities at the lodge
Provide a consistently high level of hospitality and guest service

Skills Required

Excellent communication skills when interacting with guests and staff
High personal work standards that exceed the expectations of a luxury lodge environment
Strong organisational skills and attention to detail
Ability to think laterally and solve problems effectively
Self-motivated with strong initiative
Professional, courteous and highly guest-focused
Ability to remain calm and efficient under pressure
Strong leadership ability and confidence in guiding team members
Honest, proactive and driven individual with clear career ambitions

Knowledge Required

Hospitality operations and guest service standards
Environmental awareness and appreciation for the natural surroundings
Knowledge of the surrounding communities and the country
Understanding of company standards and sustainability initiatives

Requirements

Suitable candidates who meet the requirements are invited to submit their CV to apply for the role.