Job Description
About the Role
Kendrick Recruitment is currently seeking an experienced Assistant Lodge Manager for a luxury safari camp based in Hoedspruit. This is an exciting opportunity for a dynamic hospitality professional who is passionate about guest delight, strong team leadership, and delivering a world-class safari experience.
Key Responsibilities
- Act as Lodge Manager in the absence of the Lodge Manager
- Take full responsibility for managing multiple lodge departments
- Inspire, stimulate and lead the Front of House (FOH) team
- Maintain the Pan FOH system
- Oversee day sheets, rooming lists and arrival reports
- Supervise reception, curio shop and switchboard operations
- Manage banking, invoices and gratuities
- Welcome and bid farewell to guests
- Conduct site inspections and ensure “show time” standards
- Manage guest feedback via the Centricity Feedback system
- Inspire, stimulate and lead the Housekeeping team
- Maintain exceptional housekeeping standards
- Conduct spot checks of rooms and turndowns
- Manage staff uniform control
- Inspire, stimulate and lead the Maintenance team
- Control and supervise maintenance operations
- Work closely with the Reserve Maintenance Manager
- Oversee preventative maintenance schedules
- Supervise staff accommodation upkeep
- Ensure knowledge and oversight of building maintenance, refrigeration, electrical systems, air conditioners, gardening, pool care, firefighting equipment and vehicles
- Oversee pest control
- Work closely with the Reserve Security Manager on lodge Health & Safety
- Head up the Lodge Health & Safety Committee
- Conduct lodge risk assessments
- Oversee firefighting equipment and drills
- Ensure a safe working environment for all staff
- Compile monthly reports
- Participate in the annual budgeting process
- Manage budget lines and control expenditure
- Attend and contribute to monthly finance meetings
- Staff development and training
- Overall staff management, welfare and morale
- Inspire and lead the team while maintaining discipline
- Manage leave cycles and training files
- Maintain positive relationships with the local community, owners and suppliers
Requirements
- Strong leadership and mentoring skills
- Ability to inspire, empower and develop teams
- Strong management and problem-solving skills
- Excellent communication and interpersonal skills
- Positive, self-motivated and confident
- Sense of humour and adventure
- Strong people management skills
- Experience leading diverse teams
- High standard of guest service delivery
- Ability to work under pressure and meet deadlines
- Practical maintenance understanding
- Competent financial and IT skills
- Strong planning and organising ability
- Appreciation of diverse cultures
- Computer literate with strong IT skills
- Fluent in English (spoken and written)
- Excellent literacy and email communication skills
Qualifications
- Minimum 5 years’ management experience in a 5-star boutique lodge or Big 5 reserve environment
- Hospitality Management qualification
- Strong operational and financial experience
- High emotional intelligence
- Hospitality and service training experience
- Room Division experience
- Practical maintenance experience
- Valid driver’s licence and own reliable transport
Salary & Benefits
- R38,000 – R40,000 per annum (live-in position)
Note: The salary range is included as it was mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Maruleng
In Maruleng, South Africa, the catering and hospitality industry is generally thriving, with a strong demand for skilled professionals to cater to the needs of local businesses, tourists, and residents alike. This sector typically offers competitive salaries and benefits, making it an attractive career choice for those passionate about delivering excellent customer service. However, job seekers should be aware that the industry is highly competitive, and securing a role may require persistence and adaptability.
Salary ranges in the catering and hospitality industry vary widely depending on factors such as experience, company size, and industry sector. While some entry-level positions may offer basic salaries between R15 000 to R25 000 per annum, more senior roles or those in larger establishments can command salaries ranging from R40 000 to R80 000 per annum or more. It’s essential to note that these figures are broad estimates and may not reflect the actual salaries for specific job openings.
Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, the ability to work effectively under pressure, and a strong attention to detail. Other important skills include time management, adaptability, and a passion for delivering exceptional customer experiences. Typically, employers seek candidates with a background in hospitality, culinary arts, or a related field, although some may consider applicants with relevant experience from other industries.
The catering and hospitality industry is often found in various sectors, including tourism, food and beverage services, event management, and healthcare. Financial services sector establishments, such as hotels and restaurants, may also employ catering professionals to cater to their clients’ needs. Technology companies or manufacturing firms may also require skilled staff to manage their on-site cafes or dining facilities.
For those interested in a career in the catering and hospitality industry, there are often opportunities for advancement and professional development. Typically, experienced professionals can move into senior roles such as department heads or managers, while others may choose to pursue specialized training or certifications to enhance their skills and knowledge. With dedication and hard work, individuals can build a successful and fulfilling career in this dynamic and rewarding field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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