Humansdorp: ICT Business Analyst

About the Role

We are seeking an experienced ICT Business Analyst to join our team in Humansdorp. As a key member of our IT department, you will be responsible for driving business growth through effective ICT solutions and strategic planning.

Key Responsibilities

• Gather, analyse, and document ICT-related business requirements
• Analyse current systems and processes to identify gaps and opportunities for improvement
• Develop functional specifications for ICT projects, including ERP, automation, and integration solutions
• Measure and report on realised business benefits and ROI
• Manage projects end-to-end within scope, time, and budget
• Monitor and control project budgets and manage risks effectively
• Build strong stakeholder relationships and maintain effective communication
• Support testing, UAT, and deployment of ICT systems
• Drive organisational change initiatives and deliver end-user training
• Prepare technical documentation, process maps, and management reports

Requirements

• Tertiary qualification in IT, Computer Science, or related field
• Minimum 5 years experience as an ICT Business Analyst
• Strong understanding of ICT systems, networking, and enterprise applications
• Experience with ERP systems, cloud platforms, and data analytics tools
• Knowledge of Agile and Waterfall methodologies
• Excellent stakeholder engagement and communication skills
• Previous experience in the FMCG industry is required

Qualifications

• Formal education/certifications not specified