Humansdorp: ICT Business Analyst

About the Role

We are seeking a highly experienced ICT Business Analyst to join our team in Humansdorp. As an integral part of our organization, you will be responsible for gathering, analysing, and documenting ICT-related business requirements. You will work closely with stakeholders to identify gaps and opportunities for improvement, develop functional specifications for ICT projects, and measure and report on realised business benefits and ROI.

Key Responsibilities

• Gather, analyse, and document ICT-related business requirements
• Analyse current systems and processes to identify gaps and opportunities for improvement
• Develop functional specifications for ICT projects, including ERP, automation, and integration solutions
• Measure and report on realised business benefits and ROI
• Manage projects end-to-end within scope, time, and budget
• Monitor and control project budgets and manage risks effectively
• Build strong stakeholder relationships and maintain effective communication
• Support testing, UAT, and deployment of ICT systems
• Drive organisational change initiatives and deliver end-user training

Requirements

• Tertiary qualification in IT, Computer Science, or related field
• Minimum 5 years experience as an ICT Business Analyst
• Strong understanding of ICT systems, networking, and enterprise applications
• Experience with ERP systems, cloud platforms, and data analytics tools
• Knowledge of Agile and Waterfall methodologies
• Excellent stakeholder engagement and communication skills
• Previous experience in the FMCG industry is required

Qualifications

• Tertiary qualification in IT, Computer Science, or related field

Salary & Benefits