Job Description
About the Role
We are seeking an experienced ICT Business Analyst to join our team in Humansdorp. As a key member of our IT department, you will be responsible for driving business growth through effective ICT solutions and strategic planning.
Key Responsibilities
- Gather, analyse, and document ICT-related business requirements
- Analyse current systems and processes to identify gaps and opportunities for improvement
- Develop functional specifications for ICT projects, including ERP, automation, and integration solutions
- Measure and report on realised business benefits and ROI
- Manage projects end-to-end within scope, time, and budget
- Monitor and control project budgets and manage risks effectively
- Build strong stakeholder relationships and maintain effective communication
- Support testing, UAT, and deployment of ICT systems
- Drive organisational change initiatives and deliver end-user training
- Prepare technical documentation, process maps, and management reports
Requirements
- Tertiary qualification in IT, Computer Science, or related field
- Minimum 5 years experience as an ICT Business Analyst
- Strong understanding of ICT systems, networking, and enterprise applications
- Experience with ERP systems, cloud platforms, and data analytics tools
- Knowledge of Agile and Waterfall methodologies
- Excellent stakeholder engagement and communication skills
- Previous experience in the FMCG industry is required
Qualifications
- Formal education/certifications not specified
How to Apply
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