<p><strong>Business Analyst </strong>required for a company based in <strong>East London </strong></p><p><strong>POSITION OVERVIEW:</strong></p><p><em>The successful candidate will be responsible for analyzing business processes, identifying areas for improvement, and implementing solutions to enhance efficiency and productivity. The Business Analyst will work closely with various departments and stakeholders to gather requirements, document processes, and provide recommendations for business process optimization.</em></p><p><strong>RESPONSIBILITIES:</strong></p><ul><li>Conduct thorough analysis of current business processes and identify areas for improvement</li><li>Analyse data to assess trends and identify risks</li><li>Collaborate with stakeholders to gather and document business requirements</li><li>Develop and maintain detailed process maps, workflows, and other documentation</li><li>Identify and implement process improvements to increase efficiency and productivity</li><li>Work closely with cross-functional teams to ensure successful implementation of process changes</li><li>Conduct regular reviews of processes to identify potential issues and make recommendations for improvement</li><li>Communicate with stakeholders to provide updates and gather feedback on process changes</li><li>Assist with user acceptance testing and provide support during implementation</li><li>Provide training and support to end-users on new processes and systems</li><li>Stay up-to-date with industry trends and best practices to continuously improve business processes</li></ul><p><strong>REQUIREMENTS:</strong></p><ul><li>Bachelor's degree in Business Administration, Management, or related field</li><li>Proven experience as a Business Analyst or similar role</li></ul><p><strong>SKILLS: </strong></p><ul><li>Strong analytical and problem-solving skills</li><li>Excellent communication and interpersonal abilities</li><li>Experience with process mapping and documentation tools</li><li>Knowledge of project management methodologies</li><li>Ability to work independently and in a team environment</li><li>Attention to detail and ability to manage multiple projects simultaneously</li></ul><p>Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.</p>

<p>Requirements:</p><ul><li>Must have previous experience in Business / Systems Analysis and Quality Assurance</li><li>Proven experience in eliciting requirements and testing</li><li>Experience in analysing data to draw business-relevant conclusions</li><li>Experience in data visualisation techniques and tools</li><li>Experience in Business process document generation</li><li>Must be deadline driven</li><li>Must be detailed oriented</li><li>Must be able to facilitate workshops</li></ul><p>KPAs:</p><ul><li>Quality assurance of process developments and changed processes.</li><li>Define configuration specifications and business analysis requirements</li><li>Own and develop relationship with business stakeholders</li><li>Help design, document, and maintain system processes</li><li>Liaise, work with, and provide information to all levels of stakeholders</li><li>Re-engineer existing processes to facilitate improvements within the business.</li></ul><p> </p>

The successful candidate will work closely with project managers, IT teams, and business stakeholders to optimise processes, reduce delivery risk, and support informed decision‑making. This opportunity suits an analytical professional who enjoys working across both business and technical environments and contributing to successful project outcomes. If you are looking to add real value through insight, structure, and collaboration, this role offers long‑term growth and exposure to meaningful projects. Key Responsibilities: Gather, evaluate, and document business requirements to define clear solution scope Support project delivery through planning, reporting, risk tracking, and stakeholder engagement Contribute to solution design to ensure alignment with business needs and expected outcomes Review testing documentation and confirm solutions meet agreed requirements Monitor deliverables to ensure that documentation and approvals are completed within timeframes Identify opportunities to improve business processes through analysis and industry best practices Job Experience and Skills Required: Relevant Degree or Diploma in IT, Technology, or Computer Science (NQF 6) Minimum of 3 years experience in a Business Analyst role delivering IT‑related projects At least 2 years exposure to project management responsibilities Proficiency in Excel modelling, including intermediate VBA skills Experience working with SQL, Power BI, and process‑mapping tools, such as Visio Solid understanding of requirements analysis, functional design, and testing processes Valid, unendorsed Code 8 drivers license Ability to work independently while maintaining strong collaboration with teams Apply Now!

Join a well-established organisation within the automotive mobility and rental solutions industry, known for its strong national footprint, operational excellence, and investment in innovation and digital transformation. As part of a larger listed group, this business offers long-term career stability, exposure to enterprise-level projects, and a collaborative, high-performance environment. The successful candidate will work closely with business stakeholders, IT teams, and project managers to analyse requirements, improve processes, and deliver impactful solutions that support business growth and operational efficiency. Why consider this opportunity? Exposure to digital transformation and innovation projects Work within a structured corporate environment Collaborate with senior business and IT stakeholders Strong focus on process optimisation and technology solutions Medical Aid, Pension, and Funeral Cover benefits This role is ideal for someone who enjoys solving business challenges through technology, thrives under pressure, and can work both independently and collaboratively. Apply now to be part of a business where innovation and operational excellence drive success. Duties: Gather, analyse, and document business requirements Conduct business case development and functional design activities Drive process optimisation and identify operational improvements Participate in solution design workshops and stakeholder engagements Ensure alignment between business requirements and technical solutions Review UAT test cases and validate functionality Monitor project risks, issues, and defects through to resolution Maintain governance standards, audit trails, and version-controlled documentation Collaborate with cross-functional teams throughout the project lifecycle Job Experience & Skills Required: Qualifications: Matric (Grade 12) Degree or Diploma in IT, Technology, or Computer Science (NQF6) Experience: Minimum 3 years Business Analysis experience within IT-related projects Minimum 2 years Project Management experience Intermediate to advanced Excel modelling skills including VBA coding SQL and Power BI experience Visio experience Valid Code 8 drivers license Skills & Competencies: Strong analytical thinker with excellent attention to detail Effective communicator with strong interpersonal skills Professional, resilient, and proactive Comfortable working under pressure and managing competing priorities Business-minded with a genuine interest in technology and innovation Solutions-driven and highly organised If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

The Business Analyst is responsible for eliciting, analysing, and documenting business and IT requirements for new initiatives and change requests. The role focuses on converting business needs into a clear, executable scope, ensuring accurate functional design, effective stakeholder engagement, and delivery of solutions that meet agreed business objectives while managing risks and exceptions. Responsibilities: Produce clear, structured documentation including business cases, requirements specifications, and functional designs aligned to BABOK principles Participate in design sessions to ensure solutions align with documented business requirements Support product definition and solution design using executable specifications to enable efficient development Review and validate UAT test cases to confirm functionality meets business requirements Engage regularly with Project Managers and IT teams throughout the full lifecycle of change requests Perform project-related activities including stakeholder management, planning, reporting, budget tracking, and issue/risk management Requirements: At least 5 years total experience including 3 years business analysis experience and 2 years project management experience Intermediate Excel modelling skills, including VBA Practical experience with Visio Working knowledge of SQL and Power BI Valid, unendorsed Code 8 drivers licence Apply now!

What Makes You Stand Out: You can translate complex requirements into clear, actionable solutions Youre confident engaging with stakeholders at all levels Youre data-driven and comfortable working with tools like Excel, SQL, or Power BI You enjoy improving processes and uncovering opportunities You adapt easily in fast-moving, ever-changing environments Considering Whats Next? Whether you're actively exploring or just open to hearing about whats out there, its always worth being in the right network. Lets connect your next opportunity might already be waiting. Connect with us on

Requirements: Bachelors degree in Information Systems, Computer Science, Business, or related field 35 years experience as a Business Analyst within IT or digital projects Strong understanding of SDLC and project methodologies Experience with tools such as: Microsoft DevOps, FreshService, SmartSheets Working knowledge of SAP ERP, Java, Python, or other enterprise platforms Key Responsibilities: Business Requirements Analysis Engage with stakeholders to gather, validate, and document business requirements Conduct workshops, interviews, and process analysis to understand business needs Translate requirements into clear functional and non-functional specifications Solution Design & Documentation Develop Business Requirement Documents (BRDs), functional specifications, and process flows Collaborate with IT and development teams to design effective system solutions Ensure traceability between requirements, solutions, and testing outcomes Project Delivery & Implementation Support project planning, scope definition, and delivery milestones Participate in system testing, UAT coordination, and end-user training Assist with change management and post-implementation reviews Continuous Improvement Identify opportunities for process optimisation, automation, and digital transformation Evaluate technologies and recommend improvements aligned with business goals Stay up to date with best practices such as Agile, Scrum, and Waterfall Stakeholder Engagement Act as a liaison between business users and technical teams Facilitate communication and ensure alignment on deliverables Provide regular updates and manage stakeholder expectations

Key Responsibilities Business Analysis & Process Improvement (Business Analyst Jobs South Africa) Analyse existing business processes and identify areas for optimisation Conduct gap analysis and recommend operational and system improvements Gather, validate, and document business and functional requirements Develop process maps, workflows, and documentation using BPMN 2.0 standards Stakeholder Engagement & Requirements Gathering Facilitate workshops, work sessions, and stakeholder meetings Collaborate with business units to align requirements and objectives Communicate process updates, recommendations, and project feedback effectively Systems Support, Testing & Change Management Support system implementation and process improvement initiatives Assist with System Integration Testing (SIT) and User Acceptance Testing (UAT) Maintain requirements traceability throughout project lifecycles Contribute to change management documentation and user support materials PMO Documentation & Governance Document policies, SOPs, and process-related documentation using approved templates Identify policy gaps and support process owners with draft documentation Ensure alignment between business requirements, policies, and operational standards Data Analysis & Reporting Analyse data trends, operational risks, and business performance indicators Support informed decision-making through reporting and process analysis Innovation & Low-Code Solutions Develop lightweight process prototypes and business applications Utilise no-code / low-code tools including Smartsheet, Base44, or similar platforms Stay updated on AI-enabled process improvement and automation trends Minimum Requirements Bachelors Degree in Business Administration, Management, Information Systems, or related field Minimum 5 years experience as a Business Analyst or similar role Strong experience with BPMN 2.0, Visio, SIPOC, and process modelling tools Experience with requirements management methodologies and business documentation Exposure to project management and PMO environments PMI-PBA certification advantageous Experience with AI, automation, or low-code/no-code platforms advantageous Key Skills Strong analytical and problem-solving ability Excellent communication and stakeholder engagement skills Ability to facilitate workshops and business discussions effectively High attention to detail and documentation accuracy Ability to manage multiple priorities in a fast-paced environment Strong process mapping and business improvement capability Ability to work independently and collaboratively across teams Location Centurion, Gauteng, South Africa Why Apply Work on strategic business transformation and process optimisation initiatives Exposure to enterprise systems, PMO governance, and operational improvement projects Opportunity to work with cross-functional stakeholders and leadership teams Collaborative and innovation-driven environment Exposure to AI, automation, and modern process improvement methodologies

What you will be doing: Engage with business stakeholders to gather, analyse, and document requirements Translate business needs into clear functional and technical specifications Facilitate workshops, interviews, and requirement sessions Analyse current processes and identify improvement opportunities Work closely with developers, architects, and QA teams to ensure accurate solution delivery Support solution design by ensuring alignment between business requirements and technical implementation Participate in Agile ceremonies including sprint planning, backlog refinement, and reviews Assist with testing by defining test cases and validating solutions against requirements Ensure proper documentation of processes, requirements, and solutions What we are looking for: Honours degree in Information Systems, Computer Science, or related field 4 years experience as a Business Analyst within Financial services industry Strong experience in requirements gathering and documentation Experience working in Agile environments Understanding of system integration and API-driven environments Strong analytical and problem-solving skills Excellent communication and stakeholder engagement skills Ability to work independently and within cross-functional teams Please note if you do not hear from us within 3 weeks, please consider your application unsuccessful. Follow for the Latest Vacancies Join Psybergate Careers Channel here:

Job Description: This role supports the development and delivery of innovative payment products by translating business needs into clear requirements and ensuring alignment across teams. Key Responsibilities: Gather and document business & reporting requirements Translate business needs into functional specs Document processes and workflows Support project delivery and backlog grooming (PMO) Manage requirement changes and maintain documentation Support UAT and validate solutions against requirements Improve analysis tools and processes continuously Job Experience and Skills Required: Relevant tertiary qualification 58 years Business Analysis experience Payments industry knowledge (retail, digital, banking, EFT, etc.) advantageous Proficient in Microsoft suite, Draw.io, Jira, Confluence, and Visio Strong business English (additional languages beneficial) Valid drivers license and reliable transport Apply now!

Join a fast‑paced, data‑focused environment where your insights directly influence sales, marketing, and operational performance. This role offers the opportunity to work with large datasets, develop high‑impact dashboards, and support strategic decision‑making across the business. You will be part of a collaborative engineering and analytics team where innovation, continuous improvement, and data‑driven thinking are valued. If youre passionate about business intelligence, advanced reporting, and delivering clarity through data, this role offers both a challenge and career growth. Key Responsibilities: Design, develop, and maintain interactive Power BI reports and dashboards for sales, marketing spend (CAC and ROAS), product usage, and operational efficiency Collaborate with internal stakeholders to gather reporting requirements and translate business needs into effective visual solutions Ensure the accuracy, reliability, and timeliness of all reports and dashboards Analyse large datasets to uncover trends, insights, and opportunities for business optimisation Troubleshoot performance, data integrity, and usability issues within reports and dashboards Stay up to date with Power BI advancements and apply best practices to enhance reporting capabilities Job Experience and Skills Required: Education: Relevant Degree or Diploma in Information Systems, Data Analytics, Computer Science, or a related field Experience: Minimum of 3 years experience in business intelligence, data analytics, or data visualisation Proven experience developing dashboards and reports using Power BI Experience working with large datasets and performing analytical tasks Technical Skills: Power BI (advanced) SQL and Excel Strong analytical and problem‑solving abilities Advantageous: Experience with Tableau or QlikView Knowledge of data modelling and ETL processes Exposure to cloud‑based platforms (Azure or AWS) Power BI or related certification Apply now!

Responsibilities: Gather, analyse, and document business requirements across multiple operational divisions Translate business processes into functional specifications, user stories, and process maps Support ERP implementation, gap analysis, and solution design alongside external consultants Assist with data cleansing, migration planning, and data quality improvement Facilitate stakeholder engagement, workshops, progress updates, and solution validation Develop and coordinate UAT testing, defect tracking, and issue resolution Create and deliver user training material and support post-go-live adoption Identify opportunities for process improvement, automation, and operational efficiencies Requirements: Bachelors Degree in Business Administration, Information Systems, Computer Science, or related field Proven experience as a Business Analyst within ERP implementation, systems modernisation, or business process improvement projects Strong understanding of requirements elicitation, process documentation, and business analysis frameworks Experience facilitating workshops, interviews, and stakeholder engagement sessions across all business levels Ability to translate complex business requirements into clear functional specifications and actionable technical requirements Proficiency in Microsoft 365, including Excel, Visio, SharePoint, and Teams Familiarity with Jira, Confluence, or similar project and documentation tools Strong analytical, critical thinking, problem-solving, and organisational skills Excellent verbal and written communication skills with the ability to engage both technical and non-technical stakeholders Ability to manage competing priorities and work effectively within cross-functional project teams Advantageous: Experience within the agricultural, agri-processing, or food production sectors ERP platform implementation or support experience Exposure to data cleansing and migration projects Experience designing and delivering end-user training Knowledge of SQL, reporting tools, Agile / Scrum, or Waterfall methodologies Business Analysis certification beneficial

Responsibilities: Conduct thorough analysis of current business processes and identify areas for improvement. Analyse data to assess trends, identify risks, and support decision-making. Collaborate with stakeholders to gather, validate, and document business requirements. Develop and maintain detailed process maps, workflows, and documentation using standards such as BPMN 2.0. Perform gap analysis between current processes and desired outcomes and recommend solutions. Facilitate workshops and meetings to elicit requirements and align stakeholders. Work closely with cross-functional teams to support successful implementation of approved process changes. Assist with system integration testing (SIT) & user acceptance testing (UAT) and maintain requirements traceability throughout the project lifecycle Conduct regular reviews of processes to identify potential issues and make recommendations for improvement. Communicate effectively with stakeholders to provide updates and gather feedback on process changes. Identify policy-related gaps during process development and recommend changes for inclusion in draft policy documents (owned by process owners). Act as the scribe for policy and SOP documents, using PMO-approved templates, and facilitate completion with process owners. Ensure SOPs and policy drafts align with documented business requirements and organizational standards. Develop process prototypes and lightweight apps Support change management activities by providing input for training materials and user documentation (training delivery remains with Learning & Development). Stay up to date with industry trends and best practices to continuously improve business processes. Requirements: Bachelor's degree – Business Administration Management, or related field. Proven experience as a Business Analyst or similar role (minimum 5 years for mid-senior level). Familiarity with BPMN 2.0 and process modelling tools (Visio, SIPOC). Familiarity with AI and other no code/low code tools for prototype development (Smartsheet, Base 44) Experience with requirements management tools and methodologies. Knowledge of project management principles (certification advantageous). PMI-PBA Advantageous Skills: Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to facilitate work sessions and engage stakeholders effectively. Attention to detail and ability to manage multiple priorities simultaneously. Ability to work independently and collaboratively in a team environment. Experience with process modelling and documentation tools. Ability to perform a change impact analysis and PMO support for documentation.