Minimum Requirements Matric or equivalent qualification – Minimum 2 years experience as a Hotel Receptionist within a large hotel environment – Strong, hands-on OPERA PMS experience (essential) – Experience within a 4 or 5-star hotel environment – Computer literacy including OPERA PMS and Microsoft Office – Well-presented with a polished, professional approach – South African ID or valid work permit What Youll Be Doing Creating First Impressions That Last Welcome guests with warmth, confidence and professionalism – Deliver smooth, efficient check-ins and check-outs – Handle guest enquiries and requests with care and attention – Ensure every guest interaction reflects the hotels service standards Keeping the Front Desk Running Smoothly Manage reservations, emails and telephone enquiries – Accurately capture guest details and process transactions on OPERA PMS – Ensure billing accuracy and follow all front office procedures – Maintain organisation and control during busy service periods Working as Part of a Team Coordinate closely with Housekeeping, Porters and other departments – Complete clear and structured shift handovers – Support team members to ensure a seamless guest journey What Were Looking For A confident and guest-focused Hotel Receptionist – Someone who is comfortable and efficient on OPERA PMS – Strong communication skills and a friendly, professional approach – High attention to detail and strong organisational skills – Calm, efficient and solutions-driven under pressure – A team player who enjoys a fast-paced hotel environment Why Join The President Hotel Be part of a team that genuinely cares about guest experience – Work in a professional, high-volume hotel environment – Grow your career as we continue our journey toward luxury – Engage with a diverse international guest base – Competitive salary and a supportive team culture

Minimum Requirements Matric or equivalent qualification Hotel school qualification Minimum 2 years experience as a Hotel Receptionist within a busy hotel environment Previous experience within a 4 or 5-star hotel preferred Strong guest service and communication skills Professional appearance and well-spoken manner Ability to work shifts, weekends and public holidays Strong administrative and multitasking abilities Computer literate with hotel system experience OPERA PMS experience will secure South African ID Guest Service & Front Desk Operations Welcome guests professionally and create a positive first impression Manage guest check-ins and check-outs efficiently Handle guest queries, requests and complaints professionally Ensure smooth daily front office operations during busy periods Reservations & Administration Assist with reservations, amendments and room allocations Maintain accurate guest information and billing details Process payments and daily reception administration Communicate effectively with Housekeeping and other departments Operational Standards Maintain professional front office presentation and service standards Ensure guest satisfaction throughout the guest journey Follow hotel procedures and operational requirements accurately Support the Front Office team in delivering excellent guest experiences Why Apply Join a professional and fast-paced hospitality environment Opportunity to grow within Front Office operations Work with an experienced and supportive hospitality team Exposure to a busy hotel operation Competitive salary and career growth opportunities If you are passionate about hospitality, enjoy working with people and thrive in a busy hotel front office environment, we would love to hear from you.

An established hospitality environment is seeking a polished and customer-focused Receptionist to join its Front Office team. This role is ideal for a professional individual who thrives in a fast-paced environment and is passionate about delivering exceptional guest service. Only Cape Town based candidates will be accepted. Key Responsibilities Professionally manage guest check-in and check-out processes, ensuring a seamless experience Deliver exceptional customer service to all guests, both internal and external Adhere to Front Office procedures, including switchboard, messaging, mail, and deliveries Handle guest queries related to bookings, payments, and post-departure services Support Sales & Marketing by promoting the hotel and its facilities Maintain effective communication between reception and operational departments Assist with reservations when required, including after-hours support Stay informed on industry trends and suggest improvements to front desk operations Support training and induction of new staff and learners Perform additional duties as required by management Minimum Requirements Minimum 2 years’ experience in a similar role within the hotel industry Computer literacy with strong Microsoft Office skills Front Office and cashiering experience (advantageous) Fluent in English High level of emotional intelligence and professional presentation Strong customer service orientation with a polished and professional demeanour Ability to work shifts and occasional overtime Qualifications Minimum Grade 12 Hospitality Management Diploma or equivalent (advantageous)