Minimum Requirements The successful candidate should meet the following requirements: Bachelors degree or equivalent qualification, preferably in Human Resources, Industrial Psychology, Business Information Systems, Business Management, Organisational Management or a related field. A minimum of 3 to 5 years experience as an Oracle HCM Cloud Functional Specialist in a project and/or application support environment. Experience in Oracle Fusion HCM Cloud implementation and/or support. Regression testing experience across Oracle quarterly updates. Experience coordinating User Acceptance Testing with business users. Knowledge of the full System Development Lifecycle or equivalent methodology. Strong verbal and written communication skills in English. Proven stakeholder engagement experience with HR business owners and business users. Ability to work within a CAB/ITIL-governed change management environment. Advantageous Requirements Active Oracle HCM Cloud certifications. Oracle E-Business Suite functional experience. Oracle EBS Payroll exposure. Oracle Fast Formula knowledge. Basic awareness of HCM integrations, data flows and touchpoints between Oracle Fusion HCM and Oracle EBS Payroll. Functional Modules in Scope The successful candidate must have implementation and/or support experience across relevant Oracle Fusion HCM Cloud modules, including: Core HR Absence Management Recruitment Helpdesk Talent Learning Compensation Advanced Controls Fusion Data Analytics Scope of Services The Oracle HCM Functional Specialist will be responsible for: Providing day-to-day functional support for Oracle Fusion HCM operations. Supporting post-implementation stabilisation and ongoing functional enhancements. Supporting payroll-related business processes, data and integrations. Providing functional support for integrations between Oracle Fusion HCM and Oracle ERP Payroll/EBS. Analysing, resolving and documenting functional issues. Supporting users during critical HR and payroll processing cycles. Collaborating with technical teams, HR stakeholders, payroll stakeholders and subject matter experts. Translating business requirements into practical functional solutions, configurations and supporting documentation. Key Responsibilities and Deliverables The successful candidate will be required to: Provide day-to-day functional support for Oracle Fusion HCM modules, including issue analysis, resolution and user support. Configure and maintain HCM system setups aligned to business processes and organisational policies. Analyse business requirements and translate them into functional specifications, process maps and system configurations. Execute and coordinate system testing activities, including regression testing and User Acceptance Testing. Support Oracle HCM quarterly releases, including defect resolution, validation and business readiness activities. Develop and maintain functional documentation, including configuration documents, business requirements and process flows. Manage and resolve functional defects and production issues to ensure system stability and continuity of HR operations. Work closely with technical teams, business stakeholders and subject matter experts to resolve complex functional issues and support enhancements. Support critical HR and payroll processing cycles, ensuring system availability and functional accuracy during key business periods. Facilitate knowledge transfer sessions and user enablement activities to support adoption and internal capability building. Quality and Governance Expectations Services must be delivered in accordance with the organisations governance and control standards. The successful candidate will be expected to ensure that all work is: Accurate, auditable and aligned to approved business processes. Delivered with minimal disruption to HR and payroll operations. Supported by clear documentation and effective stakeholder communication. Completed professionally and within agreed timelines and priorities. Managed in line with formal change management and CAB approval processes. Compliant with internal governance, audit and control requirements. Success Measures The successful candidate will be measured against the ability to: Resolve incidents and service requests within agreed SLA thresholds. Support high-quality change requests with strong first-time approval outcomes at Change Advisory Board level. Ensure all changes are logged, approved, implemented and documented in line with the organisations change management processes. Support readiness for Oracle HCM quarterly releases through regression testing and business sign-off before production deployment. Maintain up-to-date functional documentation and ensure artefacts are updated following approved changes. Provide effective support to HR and payroll stakeholders, resulting in positive stakeholder feedback. Contribute to knowledge transfer through documented sessions, user guidance or knowledge articles. Respond to audit findings within agreed timelines, supported by clear remediation actions. Maintain reliable availability during contracted hours and critical HR/payroll processing cycles.

Relevant Bachelors degree (e.g. HR, Industrial Psychology, Business Information Systems, or Organisational Management) 35 years experience as an Oracle HCM Cloud Functional Specialist in project and/or support environments Oracle HCM Cloud certification advantageous Oracle EBS functional experience advantageous Experience with regression testing, quarterly updates, and UAT coordination Knowledge of SDLC and ITIL/CAB change management processes Strong communication, stakeholder engagement, problem-solving, and time management skills Ability to work collaboratively and contribute to team success Duties & responsibilities: Provision of day-to-day functional support for Oracle Fusion HCM modules, including issue analysis, resolution, and user support Configuration and maintenance of HCM system setups aligned to business processes and organisational policies Analysis of business requirements and translation into functional specifications, process maps, and system configurations Execution and coordination of system testing activities, including regression testing and user acceptance testing (UAT) to support releases and enhancements Support for Oracle HCM quarterly releases, including defect resolution, validation, and business readiness activities Development and maintenance of functional documentation, including configuration documents, business requirements, and process flows Management and resolution of functional defects and production issues to ensure system stability and continuity of HR operations Collaboration with technical teams, business stakeholders, and subject matter experts to resolve complex functional issues and drive enhancements Support for critical HR and payroll processing cycles, ensuring system availability and functional accuracy during key business periods Facilitation of knowledge transfer sessions and user enablement activities to support adoption and internal capability building

Background The South African Reserve Bank (SARB), through the Enterprise Systems Division, has recently implemented Oracle Fusion HCM Cloud to support core human resources processes. To ensure system stability, effective adoption, and ongoing optimisation of the platform, SARB seeks to appoint an intermediate to senior Oracle HCM Functional Specialist to provide functional support and enhancements. The engagement requires a strong functional focus on Payroll-related processes, with experience in Oracle E-Business Suite (EBS) Payroll environments considered advantageous, particularly where integrations exist between Oracle ERP Payroll and Fusion HCM Cloud. Objective of this Scope of Work The Enterprise Systems Division requires the services of an HCM Functional Specialist to provide functional support, configuration, and enhancement services for the Oracle Fusion HCM Cloud environment. To support SARB’s operational and compliance objectives, the recently implemented Oracle Fusion HCM Cloud environment must remain stable, well-aligned to business processes, and effectively integrated with Oracle ERP Payroll (EBS). HR and payroll stakeholders require access to experienced HCM functional expertise to support post-implementation stabilisation, resolve functional issues, and enable controlled enhancements, particularly for payroll-related processes that span HCM and ERP platforms. The business therefore requires an intermediate to senior Oracle HCM Functional Specialist with strong payroll domain knowledge to ensure business continuity, reduce operational risk, support user adoption, and maintain auditable and compliant HR and payroll operations within a regulated environment. Scope of Services Definition The scope will include but will not be limited to: Functional support for day-to-day HCM operations Assistance with post-implementation stabilisation and enhancements Support for payroll-related business processes and integrations Functional issue analysis, resolution, and user support Support during critical HR and payroll processing cycles Collaboration with technical teams and business stakeholders Functional Modules in Scope The resource must have implementation and/or support experience in the following Oracle Fusion HCM Cloud modules: Functional support for Oracle Fusion HCM modules in scope (Core HR, Absence, Recruitment, Helpdesk, Talent, Learning, Compensation, Advanced Controls, and Fusion Data Analytics). Support for payroll-related business processes and data impacting payroll Functional support for integrations between Oracle Fusion HCM and Oracle ERP Payroll (EBS). Analysis and resolution of functional issues, including support during critical HR and payroll processing cycles. Support for post-implementation stabilisation and ongoing functional Technical Specifications The resource must demonstrate: Intermediate to senior-level experience in Oracle Fusion HCM Cloud implementation and/or Strong functional understanding of payroll processes, with experience on any payroll system; Oracle EBS Payroll experience is Working knowledge of HCM configurations, integrations, and release Ability to translate business requirements into functional solutions and support testing and Fast formula knowledge advantageous Basic integration awareness Quality Specifications Services must be delivered in accordance with SARB governance and control standards and must: Be accurate, auditable, and aligned to business Minimise disruption to HR and payroll Be supported by clear documentation and effective stakeholder Be delivered professionally and within agreed timelines and To be considered for this position, candidates must have: B degree or equivalent (e.g., BCom Human Resources, BCom Industrial Psychology, BSc/BCom Business Information Systems, BCom Business/Organisational Management); Active Oracle HCM Cloud certifications will be an added advantage A minimum of 3 to 5 years of working experience Oracle HCM Cloud functional specialist in a project and/or support environment. Oracle eBusiness Suite (EBS) functional experience: advantageous Regression testing experience across quarterly updates and UAT coordination with business users; Knowledge of the full system development lifecycle (SDLC) or equivalent ; Proficiency in English (verbal and written communication skills); Stakeholder engagement with HR business owners; Ability to work within a CAB/ITIL-governed change management process; Decision-making; Time and work management; Problem-solving and analysis; and Contributing to team success Key performance measures: Resolution of incidents and service requests within agreed SLA thresholds, achieving at least 95% compliance monthly Submission of high-quality change requests with at least a 90% first-time approval rate at Change Advisory Board (CAB) level Full compliance with SARB change management processes, ensuring all changes are logged, approved, and implemented with complete documentation Readiness for Oracle HCM quarterly releases through full regression testing and business sign-off prior to production deployment Maintenance of up-to-date functional documentation, ensuring all artefacts are updated within ten business days of approved changes Achievement of an average stakeholder satisfaction rating of at least 3 out of 5 based on HR stakeholder feedback Contribution to knowledge transfer through at least one documented session or knowledge article Timely and complete response to audit findings within agreed timelines, supported by documented remediation actions Achievement of at least 95% availability against contracted hours, with all absences communicated in advance Key deliverables: Provision of day-to-day functional support for Oracle Fusion HCM modules, including issue analysis, resolution, and user support Configuration and maintenance of HCM system setups aligned to business processes and organisation policies Analysis of business requirements and translation into functional specifications, process maps, and system configurations Execution and coordination of system testing activities, including regression testing and user acceptance testing (UAT) to support releases and enhancements Support for Oracle HCM quarterly releases, including defect resolution, validation, and business readiness activities Development and maintenance of functional documentation, including configuration documents, business requirements, and process flows Management and resolution of functional defects and production issues to ensure system stability and continuity of HR operations Collaboration with technical teams, business stakeholders, and subject matter experts to resolve complex functional issues and drive enhancements Support for critical HR and payroll processing cycles, ensuring system availability and functional accuracy during key business periods Facilitation of knowledge transfer sessions and user enablement activities to support adoption and internal capability building