🔹 KEY RESPONSIBILITIES: ✔️ Drive business growth and retail performance ✔️ Build and maintain strong retailer relationships ✔️ Ensure operational excellence and compliance ✔️ Manage non-performing retailers and support business development initiatives ✔️ Oversee SHEQ standards and site operational requirements ✔️ Execute loyalty programmes and marketing initiatives 🔹 QUALITY CONTROL: ▪️ Ensure adherence to operational standards ▪️ Conduct customer service training ▪️ Ensure compliance with brand standards 🔹 MAINTENANCE: ▪️ Coordinate and report site maintenance requirements ▪️ Maintain records of pump & tank layouts ▪️ Verify and maintain asset records 🔹 MARKETING: ▪️ Execute marketing campaigns at site level ▪️ Ensure retailer participation and compliance 🔹 CREDIT POLICY COMPLIANCE: ▪️ Manage retailer credit risk 🔹 CONTRACT RENEWALS: ▪️ Renew contracts and agreements in line with financial criteria ▪️ Submit proposed deal structures for approval 🔹 ADMIN: ▪️ Monthly submission of all required paperwork to admin support 🔹 REQUIREMENTS: ✔️ 3 years retail experience, preferably in the fuel sector ✔️ Experience managing multi-site operations ✔️ Strong people management skills ✔️ Excellent communication and interpersonal abilities ✔️ Strong understanding of retail operations and customer service ✔️ Relationship-building skills ✔️ Health, Safety & Environmental awareness Apply now and take the next step in your retail management career!

Key Accountabilities: SHEQ: Adherence to the highest health, safety, security, environmental compliance: Safety Audits: Emergency response plans, first aiders/fire fighters trained staff at site level, flammable substance certificate, CCTV installed and operational. Safe Delivery process Submission and verification of Fuel stock reconciliations Incident reporting including product quality/contaminations to be done timeously and captured onto the incident management system and closed out. Site Visits: Regular (cycle over a 4-week period) on-site meeting with retailers and documented on a site call report. Regular (cycle over a 4-week period) on-site visits to improve the relationship with the retailers and monthly agenda to always include discussions to grow the business (sales) and SHEQ checks. Performance Management: To re-open temporary closed sites Managing non-performing retailers Managing legal issues with retailers with support from legal. Responsible for the P&L performance of your area. Meeting and exceeding sales targets Managing fuel deliveries and delivery procedures at site level, fuel orders and to increase load sizes to retailers. Manging sales forecast weekly, monthly and annually. Execution of Loyalty program Ensure rentals are paid timeously by retailers (leased sites) Quality Control: Ensure adherence to operational standards. Customer Service Training. Ensure adherence to brand standards Maintenance: Report and coordinate site maintenance that is the company responsibility to the maintenance manager and ensuring this is captured onto the maintenance tracker and closed out. A Record of Pump & Tank layouts for each site Asset verification of equipment owned by the company is updated and kept on file. Marketing: Responsible for executing any marketing campaigns at site level and ensure retailers comply accordingly. Credit policy compliance: Credit Risk management with retailers Contract Renewal: Renewal of contracts/agreements according to the financial criteria. Submission of one pager summary of proposed deal structure for business approval. Admin: Monthly submission of all paperwork to the admin support. Requirements: 3 years in retail, preferably within the fuel sectors Experience managing multi-site operations Strong people management skills Relationship building Good understanding of retail operations and customer service Excellent communication and interpersonal skills Health, Safety & Environmental awareness