Johannesburg: Area Manager – JHB East

About the Role

The Area Manager – JHB East will be responsible for overseeing the security operations in the Johannesburg East region, ensuring compliance with company policies and procedures, and providing exceptional client service. This role requires a highly skilled and experienced professional who can effectively manage threats and risks, investigate incidents, and maintain excellent relationships with clients.

Key Responsibilities

• Conduct threat and risk assessments and report on findings
• Provide exceptional client liaison and manage professional client relationships
• Manage manpower and rostering to ensure adequate staffing levels
• Oversee equipment management and maintenance
• Effectively deal with and manage client complaints
• Ensure contractual requirements are met at all times
• Investigate incidents, compile evidence, and conduct disciplinary hearings
• Ensure compliance with the company’s disciplinary code and BPC policies and procedures
• Manage health and safety operations, including incident reporting and investigation
• Address Security Officers’ queries and concerns in real-time
• Complete daily, weekly, and monthly reports as required
• Assist with shift changes as a standby manager
• Take calls to assist with matters of urgency, even on rest days

Requirements

• PSIRA certification Grade A
• Grade 12 or equivalent qualification
• Firearm competency and valid regulation 21 for business purposes
• Relevant experience in a managerial or similar position
• Knowledge of methods and techniques of risk management and risk assessment
• Confidence in dealing with the public and clients
• Bilingual (English and any other South African Language)
• Ability to work under pressure
• First aid and fire-fighting training advantageous
• Excellent written and verbal communication skills
• Computer literate with knowledge of MS office and Emails

Qualifications

• None mentioned

Salary & Benefits

• Not specified

Preferred Qualifications/Attributes/Skills

• PSIRA certification Grade A
• Grade 12 or equivalent qualification
• Firearm competency and valid regulation 21 for business purposes
• Relevant experience in a managerial or similar position
• Knowledge of methods and techniques of risk management and risk assessment
• Confidence in dealing with the public and clients
• Bilingual (English and any other South African Language)
• Ability to work under pressure
• First aid and fire-fighting training advantageous
• Excellent written and verbal communication skills
• Computer literate with knowledge of MS office and Emails
• Clean disciplinary, criminal, and credit record
• Own reliable transport and drivers license code 08