Pretoria: Sales & Marketing Manager

About the Role

We are seeking a highly experienced Sales & Marketing Manager to join our team in Pretoria. The successful candidate will be responsible for driving business growth, managing customer relationships, and developing strategic plans to achieve company objectives.

Key Responsibilities

• Understand the terms of the client’s contract to ensure that contractual commitments are continually met.
• Identify various objectives that will assist in maintaining and moving the business relationship forward.
• Set goals and produce creative, measurable and workable plans to achieve them, communicating the plans, key dates and activities to all involved.
• Provide on-going customer satisfaction and enhance customer relationships.
• Work closely with travel consultants.
• Manage, develop and motivate consultants, and address issues and concerns.
• Increase profitability of customer base by developing business plans for each customer structure.
• Conduct internal reporting of customer activity and development, as well as industry trends and competitor activity and operations.
• Prepare weekly, monthly reports and monitor their effectiveness.
• Recommend training requirements for consultants to the Managing Director.
• Make recommendations to customers to improve their business processes.
• Analyse, interpret and advise customers on travel trends and spending through Travel Management Reports, Turnover and Revenue reports as well as on suppliers’ reports.
• Produce Cost savings reports for clients.
• Review customer expenditure information and identify opportunities to secure supplier agreements.
• Track Corporate agreements where applicable.
• Act as a back-up travel consultant where applicable.
• Implement and manage service level agreements to ensure effective adherence to agreed policies and procedures.
• Efficiently administer corporate agreements and travel policies.
• Consolidate existing business through continuous liaison with stakeholders and operations.

Requirements

• Five years’ experience in sales & marketing.
• Relevant qualification in Travel (Essential).
• Familiarity with tendering system.
• Ability to perform well under pressure.
• Excellent communication skills (Verbal and Written).

Qualifications

No specific qualifications mentioned.

Salary & Benefits

Not specified.