A fast-paced fintech environment is seeking an experienced Business Analyst to bridge the gap between business needs and technical solutions. This intermediate to senior role is ideal for someone with a strong background in financial services or technology-driven companies, and a passion for driving clarity, alignment, and innovation. Key Responsibilities: Gather, analyse, and document business requirements Draft Business Requirements Specifications, Technical Specs, User Manuals, and User Journeys Facilitate workshops and stakeholder meetings to elicit and align requirements Translate business needs into functional and non-functional requirements Support QA and UAT processes by validating requirements and test cases Assist in designing and optimising business processes and systems Ensure traceability of requirements throughout the project lifecycle Required Skills and Competencies: Excellent analytical and problem-solving skills Strong communication and stakeholder engagement abilities Proficiency in tools such as JIRA, Visio, Figma, or similar Ability to manage multiple priorities independently Comfortable in high-pressure, agile, and innovation-driven environments Qualifications and Experience: Matric and a relevant bachelor’s degree (Information Systems, Business Analysis, Computer Science, Finance) 5–10 years of relevant experience, with at least 5 years as a Business Analyst Business Analysis certification (CBAP, PMI-PBA, or similar) is advantageous Experience in fintech, banking, or financial services is highly desirable Strong understanding of payment systems, digital platforms, and API integrations is a plus

Join a dynamic, innovation-led team where your analytical mindset and communication skills will help shape the future of digital transformation. Youll work closely with stakeholders, developers, and product teams to deliver solutions that drive business success. This is more than just a BA role its a chance to be a strategic partner in a company that values insight, collaboration, and continuous improvement. Whats in it for you? A supportive, agile environment, exposure to exciting projects, and the opportunity to grow your career while influencing meaningful change. Key Responsibilities: Gather, analyze, and document business requirements from stakeholders. Translate business needs into functional specifications for development teams. Facilitate workshops, user story mapping, and process modelling sessions. Support testing, training, and change management throughout the project lifecycle. Job Experience and Skills Required: Education: Bachelors degree in Business Analysis, Information Systems, or a related field. Experience: 35 years in a Business Analyst role, preferably in agile environments. Skills: Strong understanding of business process modelling and requirements elicitation techniques. Proficiency in tools such as JIRA, Confluence, Visio, or similar. Experience working with cross-functional teams including developers, testers, and product owners. Excellent communication, documentation, and stakeholder management skills. Apply now!

PLEASE NOTE THAT NO CV’S WILL BE KEPT FOR FUTURE USE . ONLY APPLY IF YOU QUALIFY IN FULL. 🌟 What Youll Do Gather, analyse, and document business and technical requirements for the SQL upgrade. Collaborate with DBAs, developers, vendors, and project managers to align on scope and deliverables. Assess the current SQL environment to identify dependencies, risks, and business impacts. Facilitate workshops and stakeholder meetings to validate requirements and communicate project progress. Support testing and validation activities, including UAT. Prepare documentation such as process flows, impact assessments, and readiness reports. Manage all Change Acceptance Board (CAB) activities submissions, approvals, and task closure. Schedule and facilitate GO-LIVE meetings and ensure all project servers are managed post-implementation. Support database investigations and validation of server data. Continuously identify opportunities to improve project processes and workflows. 🧠What You Bring Proven experience as a Business Analyst in IT infrastructure or application upgrade projects. Strong understanding of SQL databases and related technologies. Excellent communication and stakeholder management skills. Ability to translate complex technical concepts into business-friendly language. Strong organizational, documentation, and administrative skills. Proficiency with Excel and handling large datasets. Familiarity with project management methodologies and tools. A proactive mindset able to prioritise and manage multiple tasks effectively. 💼 Qualifications Matric National Diploma in Information Technology, BCom Informatics, or equivalent 👥 Why Join Us? This role offers an opportunity to work at the intersection of technology and business within a collaborative, fast-paced environment. Youll contribute to a high-impact upgrade project that supports critical business operations and play a key part in modernising our clients SQL landscape for the future.

Were looking for a proactive Business Analyst to work along a Senior BA in delivering impactful business analysis and consultancy services across software solutions in the tech and banking space. In this role, youll work closely with clients and development teams to understand business needs, document functional specifications, support testing, and help deliver solutions that make a difference. You’ll play a key role in analyzing data, improving systems, and ensuring seamless integration between business requirements and technical execution. A dynamic and innovative technology solutions provider focused on delivering tailored software and business intelligence products to clients in the banking and retail sectors across the region. The company specializes in developing, integrating, and supporting complex systems that help businesses streamline operations, enhance customer experiences, and maintain high operational standards. With a strong focus on quality, innovation, and service excellence, the team is committed to solving real-world business problems through smart, scalable technology. Key Requirements: 3 years of writing of software functional specifications 3 years of writing of software business requirement specifications 3 years of Business Analysis in the field of application (software) design and Business Intelligence 3 years experience working/design/implementation of databases and SQL scripting 3 years experience with integrations to and from customized as well as packaged software (these integrations can be hardware as well as software orientated) Product analysis experience Data testing experience Job Experience and Skills Required: Relevant tertiary business qualification(s) / experience related tertiary B Degree and/or Business analysis courses BSc or BCom in Computer Science, Informatics or Management Degree advantages Apply now!

Job description The Business Analyst is responsible for bridging the gap between business stakeholders and technical teams by gathering, analysing, and documenting business requirements. This role ensures that business needs are clearly understood, solutions are well-defined, and projects deliver measurable value. Responsibilities and Duties Business Analysis & Requirements Gathering • Collaborate with stakeholders to understand business needs, processes, and system gaps. • Conduct workshops, interviews, and research to gather and prioritise requirements. • Translate requirements into detailed Business Requirement Documents (BRDs), Functional Specifications, and User Stories. Process Analysis & Improvement • Map and analyse current business processes (e.g. policy lifecycle, claims processing, customer onboarding). • Identify inefficiencies and recommend process improvements or automation opportunities. • Support change management efforts by communicating process changes and benefits to end users. Solution Design & Delivery Support • Work closely with product owners, developers, and QA teams to ensure technical solutions align with requirements. • Support solution design sessions and participate in system configuration discussions. • Assist with User Acceptance Testing (UAT) by preparing test cases, coordinating execution, and tracking defects. • Monitor post-implementation performance and gather feedback for continuous improvement. Stakeholder Management • Act as a key liaison between business teams and IT. • Facilitate workshops, meetings, and presentations to drive consensus and alignment. • Maintain clear communication with stakeholders on project status, risks, and issues. Desired Experience & Qualification • Bachelor’s Degree in Business, Information Systems, or related field (preferred). • 3–5 years’ experience as a Business Analyst, with exposure to complex business systems and regulatory environments. • Proven experience working on projects involving policy administration, claims handling, customer onboarding, or compliance. • Experience with Agile and/or Waterfall methodologies. Skills & Competencies Required: • Analytical Thinking: Ability to decompose complex problems into actionable insights. • Strong Documentation Skills: Skilled in producing BRDs, user stories, process maps, and acceptance criteria. • Technical Acumen: Familiarity with system integrations, APIs, and data flows. • Communication Skills: Clear, professional communicator – both written and verbal. • Collaboration: Comfortable working with developers, QA testers, and operations teams. Technology & Tools • Business Analysis Tools: Jira, Confluence, Azure DevOps, Trello (for user story and backlog management). • Process Modelling: Visio, Lucidchart, Bizagi, or BPMN tools for creating process flows. • Data Analysis: SQL for querying data; Excel or Power BI for analysis and reporting. • Automation & Digital Platforms: Experience working with workflow automation platforms (e.g., Guidewire, Duck Creek, Salesforce, Appian). • Testing Tools: Zephyr, TestRail, or similar for UAT and test case management. Key Attributes: • Detail-oriented with a focus on quality and accuracy. • Proactive problem solver and critical thinker. • Confident facilitator and stakeholder manager. • Adaptable and able to thrive in a fast-paced, change-driven environment.