As a Senior Data Business Analyst, youll bridge the gap between data insights and operational excellence. Youll lead the redesign of processes, drive data-driven solutions, and influence key strategic initiatives through expert analysis and collaboration. If you have an affinity for data, a knack for process optimization, and the leadership to guide complex projects, this is your opportunity to lead transformation.

Requirement Gathering: Interacting with all relevant stakeholders (underwriters, actuaries, Product Owners) to capture rating, pricing, and underwriting requirements. Conduct gap analysis and review how current products are set up in the system in terms of rating between current and desired rate structures to identify changes and additions required to meet the business requirements Requirements: Minimum 7 years working experience in IT business analysis (5 years of which should be in the Short-Term insurance environment) 3-5 years rating engines, including: Data dictionaries, data mapping, and product configuration Designing and interpreting data flows, sequence diagrams, ERDs, Working with APIs, systems integrations, and SQL for data retrieval and validation Proven experience translating actuarial/pricing models into system requirements Exposure to multiple insurance products (Commercial and Personal Lines) Educational Requirements Matric Business analysis certification Bachelors Degree in Business and/or relevant Information Systems qualification Agile certification Technical qualifications – SQL, API fundamentals, data modelling

What you will be doing: Elicit, analyse, and document business and system requirements. Facilitate workshops, interviews, and stakeholder engagements. Analyse current-state and future-state business processes. Translate requirements into user stories, use cases, process flows, and specifications. Work closely with development, testing, and project teams throughout delivery. Support testing, implementation, and user adoption activities. Ensure requirements traceability and alignment with business objectives. What we are looking for: Relevant tertiary qualification in Business Analysis, IT, or related field. 5 years experience as a Business Analyst. Experience working within banking or financial services environments. Strong analytical thinking, documentation, and stakeholder engagement skills. Experience working in Agile and/or Waterfall delivery environments. Please note that if you do not hear from us within 3 weeks, consider your application unsuccessful.

Business Analyst: Deep telco knowledge across OSS/BSS processes Requirements analysis, process modelling and documentation capability Experience producing to-be processes, customer journeys and business cases Agile, hybrid or waterfall delivery experience Strong stakeholder engagement and elicitation skills