Job Description
Are you an experienced professional from a top-tier security service company looking for your next exciting opportunity? Look no further! We’re seeking a talented individual to join our international CCTV client on a 3-month contract in Bramley.
Job Description:
-Client Interaction: As a call Centre agent, you’ll be responsible for attending to clients over the phone, serving as a vital part of our Africa call Centre team.
– Remote Installation and Troubleshooting: You’ll be tasked with installing and troubleshooting client products remotely, particularly IP cameras.
– Single Point of Contact: Be the sole point of contact for clients when resolving product issues, ensuring their concerns are addressed promptly and effectively.
– Software Support: Assist clients with software updates and guide them in connecting their products with our mobile application for seamless integration.
– Email Support: Respond to client emails promptly, addressing any issues with their products or providing updates on software maintenance.
Requirements:
– Matric qualification.
– 2 to 5 years of working experience in a security service company.
– Knowledge of IPV address 4 and 6, subnetting, porting, mapping, and routing.
– Excellent English communication skills.
– Strong customer service and telephone etiquette, with previous experience in a customer care or call centre role being advantageous.
– High levels of energy and enthusiasm.
– Proficiency in computer literacy.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Always customize your CV and cover letter for each job application. Generic applications are often ignored.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Skukuza & Hoedspruit: 2 Guest Services Agents posted by Bubesi Solutions
The purpose of this position is to deliver exceptional guest services and ensure a seamless and professional grounds experience for…
View JobSkukuza & Hoedspruit: 2 Guest Services Agents posted by Bubesi Solutions
The purpose of this position is to deliver exceptional guest services and ensure a seamless and professional grounds experience for…
View JobKruger Internasional: Base Manager posted by Bubesi Solutions
The Base Manger is responsible for ensuring the supervision of general administration and the efficient functioning of the Base in…
View JobHoedspruit: Baggage Handler (2 positions)
The Bagage Handler purpose is to ensure efficient, safe, and timely handeling of guest Bagage during arrival, and transit. Includes…
View JobWestern Cape: Tele-Sales (Automotive Parts) (Tokai) posted by Techbridge Recruitment
REQUIREMENTS:- Minimum 3 years experience in parts sales/tele-sales- Grade 12 qualification- Strong selling and people skills- Computer LiterateIf you...
View JobStrand: Tele-Sales (Automotive Parts) (Strand – Western Cape) posted by Techbridge Recruitment
REQUIREMENTS:- Minimum 3 years experience in parts sales/tele-sales- Grade 12 qualification- Strong selling and people skills- Computer LiterateIf you...
View Job
Browse Employers
Job Alerts